Real Estate Manager

April C. Lavell

**** ***** ****, ******, ** *****

Cell: 931-***-****

***********@*****.***

Summary

Accountable for the daily administrations, maintenance and full occupancy of communities from

102 units through 460 units. I efficiently supervised leasing teams, on-site maintenance staff,

and contractual workers. Handled emergencies, rent collections, posting, bank deposits, resident

selection, maintain waiting lists, move-in/out procedures, completing lease agreements,

maintaining resident files, resident relations, and processing legal notices.

Highlights

• Multi-family property management

• Sales and Marketing

• Team Player

• Microsoft Office

• Knowledge in Onesite, Rent Manager, Realpage, Yardi and Yieldstar

• Knowledge of leasing and market conditions

• Proven ability to work independently and with others, handle simultaneous projects, and

meet deadlines

• Personable, enthusiastic, professional in appearance and manner

Accomplishments

Implemented new rent collection procedures, increasing rental income for 2012 by 12%.

Held Clarksville, TN property at a 99% occupancy and .5% delinquency for over 4 years.

Developed annual budgets, including determining short and long-term goals to support the

overall profit and growth objectives.

Honored at Freeman Webb 2012 annual awards banquet in December 2012...receiving 1st place

property of the year, 4th place Delinquency Award, 5th place Revenue award, and a perfect Audit

award.

Professional Experience

Greystar Management Services June

2013-March 2014

Property Manager

Memphis, TN

Hoover, AL

Preform Due Diligence for temporary properties due to management change.

Manage all day-to-day activities involving residents, vendors, employee issues, and owners.

Completed all daily, weekly, and monthly reporting requested by Property Owners and/or

Management Company.

Budget control and submission of all accounts payable weekly in opts or Yardi.

Successfully supervise all employees and ensure extraction of effective work from them.

Freeman Webb Company December 2010- June

2013

Glass Ratner (Transferred Ownership) October 2008-

December 2010

Community Manager

Clarksville, TN

Systematically handled rent collections, budget control, compliance, monthly reports,

advertising, and resident relations.

Maintain in-depth knowledge of competition through consistent evaluation of market conditions

and trends.

Conduct apartment tours for potential tenants and answering any questions. .

Achieved the highest possible net operating income by implementing cost control and revenue

improvement programs.

Manage all day-to-day activities involving residents, subcontractors’, employees, leasing, and

property management.

Establish and implement leasing goals while managing an effective lease expiration program.

Fully abstract all leases and enter pertinent information into the management system. .

Submitted all accounts payable on a monthly basis to accounting department.

Prudential Professional Realty March 2003-

December 2008

Realtor

Clarksville, TN

Assisted prospective buyers in selecting, visiting, inspecting and making offers of purchase on a

variety of real estate properties.

Drew up and negotiated real estate contracts and transaction of earnest money.

Assisted clients in selling property by establishing asking price, advertising the property, listing

the property, and conducting open houses for prospective buyers.

Advised clients on market conditions, prices, mortgages, legal requirements, and related matters.

Coordinated with attorneys, home inspectors, lenders, and the title companies, to assure efficient

closings.

Assisted customers with renting/leasing properties.

Built strong rapport with clients, resulting in numerous referrals.

Expanded customer base though a variety of effective sales techniques.

Honed with President’s Club award for exceeding over a million dollars in sales.

Education and Training

Grace Hill (Coursework in Real Estate Law, Risk Management, and Fair Housing

NCI School of Real Estate February 2003

Accredited Buyers Representative Certificate 2004

Tennessee Technical College Graduate December 2001

References available on request

Contact this candidate