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Customer Service Manager

Location:
Cleveland, OH
Salary:
13.50
Posted:
June 26, 2014

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Resume:

Gaynal D. Harris

**** ******* ****

Cleveland, Ohio 44112

216-***-****

Objective: An interesting position with a growing company

Experience: Safeguard Properties Mentor, Ohio

Property Preservation Specialist 01 2013 to October 2013

Work with banks and financial institutions to recoup their losses from foreclosed properties. Making sure

the properties are secure and protected.

Experience: Famous Footwear Mayfield Heights, Ohio

Associate Store Manager 10 2009 to 06 2012

Provide customer service; maintain store, loss prevention, scheduling, cash handling, and recruiting.

Employee Screen IQ Warrensville Heights, Ohio

Criminal Records Specialist 10 2007 to 02 2009

Confirming and verifying criminal records for employment with county court clerks, attorneys, law

enforcement from all fifty states.

Dollar General South Euclid, Ohio

Assistant Manager 01 2004 to 06 2007

Maintain and supervise store, customer service, cashing handling, stock loss prevention, and scheduling

Education:

Shaw High School East Cleveland, Ohio

Diploma 1993

Remington College North Olmsted, Ohio

Associate Degree of Applied Science: Criminal Justice

Course of Study

Criminal Justice Systems

Substantive Criminal Law

Constitution Law

Criminal Investigation and Evidence Processing

Law Enforcement Operations and Community Policing

Survey of Correctional Systems

Forensics

Criminal and victim ology

Administrative skills

Computer software experience: Doss system, Excel, Microsoft word

Reference: Volunteer Experience

Class tour of the Lorain Correctional Facility June 2005

Previous Management Positions and Customer Service Positions:

Target Department Store Assistant Manager of Soft lines Department 2years

United Retail (Avenue) Assistant Manager 1 year

Ohio License Bureau Customer Service Clerk 8years

Payless Shoe Source Assistant Manager 4years

Save A Lot Foods Assistant Store Manager 1.5years

Financial Heath Care Customer Service Clerk 8 months

Notary Public since 1995

Professional References:

1.Kimberly Thompson – Manager at Stop and Save Foods

Phone: 216-***-**** Known for over 20 years, a previous co-worker

2. Pamela Popik – Assistant manager at Save A Lot Foods

Phone: 440-***-**** Known for 3 years, a previous co-worker

3. Lana Bell – Assistant manager at Famous Footwear

Phone: 440-***-**** Known for 3 years, a previous co-worker



Contact this candidate