Maria Merino

acepga@r.postjobfree.com

Current Address:

**** ****** **** **** ***#119

Alexandria, VA 22315

Cell: 703-***-****

Career Summary:

Nearly 4 years of experience in the medical field. An integral part of

a team of medical personal needed to optimize the flow of the office and

minimize the wait time for the patients. Experienced in promptly resolving

customer concerns to ensure client satisfaction and tasked with locating,

reading and updating patient records and office logs. Interfaced with

doctors and mammogram/ultrasound technicians to ensure office protocol is

in line with requirements.

Entrusted to fill any vacant position in the office when needed.

Responsible for directing office traffic flow to maximize office

efficiency.

Education

T.C. Williams High School, Alexandria, VA

Graduation Date: 2006

George Washington University Hospital, Washington, DC

September 2011 - April 2013

Referral Assistant, Department of Radiology

. Maintained accurate records of daily log book as well as mailing of

patient's results letter.

. In charge of updating patient records after office visits as well as

monthly updates of all logs.

. Responsible for translation between staff and Spanish speaking

patients.

. Maintained direct patient contact to assure satisfaction.

. Entrusted with substitution of any vacant positions in the office.

George Washington University Medical Center, Washington, DC

May 2007 - April 2009

Office Assistant/CAD Assistant/Operations Assistant, Department of

Radiology

. Responsible for updating and procuring patient information.

. Conducted patient assistance to changing and exam rooms.

. Maintained direct as well as phone contact with patients to ensure

satisfaction.

. In charge of office patient flow in order to minimize wait time and

office back up.

. Responsible for translation between staff and Spanish speaking

patients.

. Mail negative results to patients

. Send a letter to patient's primary care doctor if their

results were positive

. Making phone calls to patients to tell them about their

negative results if necessary

. Making appointment for Spanish speaking patients if

necessary

Technical Skills and Proficiencies

Bilingual - Speak and write fluently in Spanish and English

RMS

Cerner Solutions

Windows OS

Microsoft Office - Word, Excel

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