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Service Customer

Location:
Las Vegas, NV
Salary:
82,000.00 plus commision
Posted:
June 25, 2014

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Resume:

Chris Church

Cell # 702-***-****

. ASG Service Group April 2006-present

. Responsibilities:

. Creating a service department that exceeds in customer service and

satisfaction

. Business planning and staffing

. Sales and Presentations

. Set standards and accountability of technicians for an effective and

efficient operation

. Business development

. Marketing

. Specific accomplishments;

. A service company of 236k annually to 1.3 m annually

. Endless growth

. Reorganized in the community for volunteer work at Las Vegas Rescue

Mission

. Increased monthly service revenues from 100K to 135K after adding

plumbing.

. Acquired a plumbing company that was bankrupt and did a complete turn

around

. We are known to show up on time and also when no one else shows up

. Cummings Electrical April 2006-April 2009

. Responsibilities:

. Design and implementation of a rapid start-up demand service

organization.

. Grow Service Department

. This was a from the ground start up

. Hire, train new sales staff

. B2B sales

. Target key National accounts

. Specific accomplishments:

. Started up a quick hit service department

. Within 1 year grew a non-existing service department to 5 vans and 1

bucket truck.

. Designed and Implemented proper Service to clients

. Brought in major electrical jobs ( 200k to over 1m)that were not

service

. Service department in 2008 was doing 3.4m in quick hit service work

. Belonged to 5 chambers and ambassadors of 2

. TLC Electrical Contractors Nov. 2004 - April 2006

. Responsibilities:

. To start up commercial service.

. B2B sales

. Set up new accounts and maintain existing.

. Developed and implemented Standard proposals, Take-off procedures

Company wide.

. Job walks

. Specific accomplishments:

. Designed and implemented proper service to clients

. Commercial service 375k first year

. Involved in residential roll out

. Involved in the community.

. Increase Techs. Awareness for upselling to clients

. Started an incentive program

. Quincys family steak house December 1992-may 2004

. Specific accomplishments:

. In charge of all Operations, Administration, Inventory and Service

. Multi-unit operator

. In charge of 65 + employees and managers

. Ran a training unit for managers in training

. Top 5 in food cost out of 275 stores

. Created employer of choice

. Cracker Barrel April 1988-December 1992

. Specific accomplishments:

. Directed all company efforts: Sales/Marketing, Management and

Administration, Training, recruiting, Purchasing and Filed Operations

for a 2.8M revenue unit.

_

EDUCATION

High School 3.5 GPA

Las Vegas Community (business)

GROUPS

LINKEDIN 500+ connections

15+ Groups



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