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Customer Service Sales

Location:
Brampton, ON, Canada
Posted:
June 22, 2014

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Resume:

Ruth Taylor-Cox

Brampton, ON ( acen0m@r.postjobfree.com ( 647-***-****

www.linkedin.com/in/ruthtaylorcox

Communications & MARKETING

A dependable and highly efficient Communications Specialist with

progressive experience in diverse businesses. Known for event coordination,

project management, communication planning and for executing corporate

events with ease and absolute attention to detail. Demonstrate integrity,

vision, leadership, effective communications and innovation. Proven ability

to manage and facilitate both small and large scale galas, conferences and

single/multi-day events. Expertise includes:

Profitability enhancement through Invoicing (accounts receivable &

cost saving coordination payable)

Logistics and operations Supplier and vendor relations

Project and event management Budget development and financial

Marketing and media research approvals

Public speaking, writing and Public relations and customer service

editing RFP and contract negotiation

Timekeeper data entry Sales and marketing admin support

Purchase orders and expense reporting

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint, Oracle (Financial System), Outlook,

InDesign

PROFESSIONAL EXPERIENCE

ROGERS PUBLISHING 2006 - 2013

Event Manager, Events Solutions Department ( 2011 - 2013)

Accountable for planning and executing 10-15 new and previously branded

nationwide annual B2B events, including single/multiple day conferences,

roadshows and galas for internal and external clients; budget

responsibility of up to $700K.

. Oversaw audio visual equipment needs and recruited on-site technical

staff by securing quotes and negotiating best pricing within budget

restrictions.

. Negotiated, sourced and signed off on Request for Proposals (RFP's) and

function space contracts, securing cost effective venues and

accommodating event specific criteria.

. Executed all logistics and operations for the pre-event, onsite and post

event needs.

. Developed and updated event budgets in collaboration with client through

ongoing meetings, keeping client apprised of ongoing changes, ensuring

final approval.

. Liaised with professionals at all levels both internal and external

(sales accountants, project managers, sponsors, delegates, producers, AV

technicians, printers, designers, d cor stylists, photographers,

publishers, department heads and volunteers), maintaining a high level of

communication and effectively managing the relationships.

. Recruited personnel for large events and trained volunteers, ensuring

understanding of respective responsibilities.

. Created event marketing plans tailored to the clients'/sponsor needs

(direct mail campaigns, print, social media, eDirects) ensuring alignment

with sales and marketing initiatives.

. Handled all purchase orders, invoicing and expense reports for client

events and projects.

. Managed online registration sites by ensuring onsite (i.e. dietary needs,

travel and accommodation).

Marketing & Event Coordinator, Cosmetics Magazine (2006 - 2011)

Accountable for coordinating, organizing and facilitating two major upscale

gala events in Toronto and Montreal annually with attendance of up to 600

executives.

. Wrote and edited content for event promotions - Rogers' internal

newsletter, Cosmetics Magazine, FLARE.COM, Chatelaine.com, Hello!

Magazine, National Post, event programs, signage and miscellaneous

marketing collateral, creating awareness of events and publications. In

addition, wrote blurbs and content updates for the magazine's website.

. Created media lists, press releases, media advisories, event

backgrounders and assisted with radio promotions that highlighted post-

event success.

. Created and oversaw production schedules and presentation material for

judging panels, producers and sponsors, enabling timely execution of

assigned projects.

. Negotiated vendor contracts and signed off on venue rental agreements

(food & beverage, hotel room blocks, floor plans, AV, insurance).

. Provided administrative support for department (typed correspondence,

invoicing, meeting logistics, timekeeper for vacation requests, ordered

office supplies, purchase orders and expense reports).

. Managed student interns and volunteers, providing coaching and guidance.

Editorial Assistant, Chatelaine (2006)

Provided support to the magazine's executive editor and editorial staff,

researching stories and assigned art leads, assisted with budgeting and

editorial scheduling and responded to reader and publicist inquires.

. Managed executive editors' Outlook calendars.

. Coordinated travel and meeting arrangements.

. Took minutes at weekly editorial meetings.

. Coordinated department vacation requests and expense reports (Oracle

System).

CCNMATTHEWS 2002 - 2006

Media Research Associate

Responsible for researching and editing media directories for a newswire

service, which ensured 95% success rate on Canadian media release

transmissions.

. Wrote and edited research communication training documents.

. Facilitated training sessions with prospects, customers and peers (onsite

and webinars).

F.G. LISTER CO LTD. 2001 - 2002

Administrative Assistant (Accounts Receivable & Payable)

Handled reception on multi-line telecom system and provided administrative

support to CEO and sales staff.

. Entered data entry details for truck freight reconciliation weekly

reports.

. Sorted, distributed mail and ordered office supplies.

. Assisted accounts receivable and payable with invoicing.

EDUCATIONAL DATA

Public Administration & Governance Degree, 2004

Ryerson University, Toronto, ON

Public Relations Diploma, 1998

Humber College (North Campus), Etobicoke, ON

PROFESSIONAL DEVELOPMENT

Hospitality Management Training, Days Inns - Canada 2001

Communications and Media Advisor, Compassionate Outreach Foundation Inc.

(C.O.F.I) 1996 - present

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