Christopher P. Smigla acem3i@r.postjobfree.com 715-***-****

MERCHANDISING DIRECTOR

20+ years demonstrating leadership in a variety of organizations both at the local level, county level and the state

level. Leadership qualities which inspire the future and present leaders and help them to exceed their expectations.

Demonstrating qualities in training, mentoring and inspiring communication between all project members.

1.

2. Executive collaboration 3. Corporation wide communication

4.

5. Highest training effectiveness 6. Task management mentor

ACCOMPLISHMENTS

MANAGEMENT DEVELOPMENT: Full lifecycle of leadership establishing, managing,

leading projects.

1. Training of upper managerial staff eliminating training from 2 weeks to 5 days.

2. Execution of product delivery to 1day with paperwork to follow in 2 days, reducing lead time 3 weeks.

3. Training Coordinator to include setup of all Levels of District Management to include a review of training

every three months

4. Developed and Training of shipping and receiving to include filing of inventory records to reduce hard

copy to electronic

5. SWOT Analysis (Strengths, Weaknesses, Opportunities, and Threats) and Marketing Plan

MANAGEMENT EXECUTION: Distribution of tasks to all Associates and Management in

several departments.

• Recognized for increase of sales and inventory reduction.

• Eliminating waste of vendor overages of 88%.

• Increase of vendor and store sales 40%.

• Recognized to increase sales for a Volume Producing Item 8 quarters in a row.

• Proven internal sales increase of 35+% in less than 6 months.

• Reduction of overstated inventory $260,000 under 4 months.

• Savings of $25,000 per month with elimination of inventory control unit

• Increase of external sales $15,000+ per quarter

TRANSFORMATION:

• End of day, week, month inventory increasing inventory to 99.4% accuracy

• Increase of Market Analysis’ to include sales to include several districts

• Discovery of Program Failure to reintroduce merchandise to cover company wide sales increase to include

a markup of 40%

PROFESSIONAL HISTORY

PANERA BREAD

Shift Leader in Training

Christopher P. Smigla acem3i@r.postjobfree.com 715-***-****

• Supervised associates in the Panera Brand

• Prepared salad and sandwich orders

• Cash register sales

• Prep foods for customer orders

• Table service

• General restaurant duties

KANGAROO EXPRESS

SSM- Store Sales Manager

• Initiates and drives process improvements and positive change

• Identifies opportunities for sales growth

• Drives results on key business initiatives while driving financial performance

• Hires, trains and manages associates and builds a strong team environment

• Develops and executes action plans

• Delivers exceptional guest service

WALMART STORES, INC.

Merchandise Supervisor

• Driven sales in multiple areas of store

1. Model, enforce, and provide direction and guidance on proper Customer Service approaches and

techniques to ensure needs, complaints, and issues are successfully resolved within Company guidelines

and standards.

2. Provide supervision and development opportunities in assigned areas

3. Introduction and Training in SOP (Standard Operating Procedures) and Routines

4. Dealing with Shrink Awareness and Claims/Reclamation

5. Training in Wal-Mart polices such as Hazardous Materials and proper spill cleanup

6. SWAS (Store Within A Store) Planning and Communication

EDUCATION

Wisconsin Indianhead Technical College Rice Lake Campus Wisconsin

• Associate Degree Business Administration-Finance

• Associate Degree Accounting

• Associate Degree Supervisory/HR Management

Business Professionals of America

State Competition Merits

• Financial Analyst Team State Champions

• Human Resources Management 3rd Place

National Competition Merits

• Financial Analyst Team National Champions

• Human Resources Management 11th Place

Brown Institute Minneapolis, MN

• Radio/TV Broadcasting FCC License

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Additional Licenses: ATF License – Bureau of Alcohol, Tobacco and Firearms

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