Michelle Yvonne McKelly

405-***-****

acelxo@r.postjobfree.com

Summary

I am a creative professional with a record of increased responsibility. I’m proficient in prioritizing and completing

tasks in a timely manner, yet flexible enough to multitask when necessary. I am customer service focused with diverse

industry experience in video editing, retail, recruitment, talent management, and administrative knowledge. I enjoy

learning new information, all well as being a team player. I am someone who is attentive to detail and able to work in a

fast paced environment. I also possess excellent oral and written communication skills.

Education

Langston University Langston, Ok May 2011

Bachelors of Arts Broadcast Journalism

Dean Honors roll 2005-2006, 2008-2009

Member of NABJ National Association of Black Journalist 2008-2009

Zeta Phi Beta Ebony and Blue Scholarship Pageant Winner 2006

Student Government Association 2005-2006

Experience

ITT-Technical Institute Oklahoma City, Ok April 2014 - Current

Education Recruiter

As an educational recruiter, I am a liaison between the perspective student and their education. Once a lead is received,

I respond via phone or other media to conduct a quick interview and gain more information about their educational

needs. I invite the perspective student to our campus and give them a presentation about ITT-Tech’s establishment

Mobile Management Inc. Oklahoma City, Ok May 2013 – December 2013

Recruiter/HR

As a recruiter I sought out potential candidates in libraries, by responding to calls, emails, and Mobile Management

Inc’s job postings. I was responsible for employee relations, including receiving applications, interviews, hiring,

counseling, couching, and terminations. I served as a link between management and employees by handling questions,

interpreting, and helping resolve work related problems. I orchestrated 3 days of the training process by administering

new hire paper work, position overview, work related passwords, business e-mails, compliance, procedures, company

information, and illustrating the daily tasks. Balanced and reported expense cards, organized meetings and company

events and also creating daily and weekly reports.

Retail Location Scout/Permitting Oklahoma City, Ok April 2013 – May 2013

I often sought out commercial properties to inquire about opening new Easy Wireless retail stores. I spoke with brokers

regarding spacing and leasing for Oklahoma and surrounding cities. Frequently responsible for locating commercial

zones sites for the distribution of subsidiary based cell phones under tents in low income communities. As a permitting

liaison, I attained out door sellers license/permit for the distribution of phones in our events.

Positive Solutions Youth/Family Services Oklahoma City, Ok October 2012 – March 2013

Behavior Health Rehab Specialist

As a BHRS I improved the lives of children and adolescents with complex psychological and/or behavioral needs by

assessing the child's needs and strengths, setting goals for the child or adolescent, setting goals for the family,

developing an individualized program designed exclusively for the child or adolescent and their family. I evaluated

treatment on an ongoing basis, and setting goals for discharge

Midland Mortgage Oklahoma City, Ok July 2012 – September 2012

Customer Service Rep

Took in-bound calls from mortgager regarding their monthly payments, interest’s rates, loan types, escrow balances

and home owners insurance. Confidentially handled home owner’s personal account information. Sent

correspondence between departments for insurance claims, taxes, lost or returned checks, bankruptcy and foreclosure

information in a call center environment.

KOCO News Channel 4 Oklahoma City, Ok Spring/Summer 2010

During this internship, I was responsible for writing mock news segments, run downs, scripts and assisted in editing

stories and helped in the promotions department creating teases for coming news segments. I traveled with reporters

and aided in gathering information from bystanders for breaking news. The rolling of the teleprompter and controlling

the camera were also part of my intern duties

Accomplishments

KALU 89.3 Morning Show C/O Host 2006/2007

Writer, Producer, Editor and Host of The LU Spot (college television show) 2009, 2010

Certified Behavior Health Rehab Specialist (Completed the Oklahoma Institute for Mental Health and Substance

Abuse Education and Training) 2012

.

Qualities, Knowledge and Skills

Confident, trust-worthy, punctual, dependable, mission focused, competent, quick learner, courteous,

enthusiastic, problem solver, influential, relationship builder, and self–motivated.

Computer literate, Internet savvy, Microsoft Word, Outlook, Power Point, Applicant Tracker, Doc’s To Go, Cut

Pro Quick, Time, and Movie Marker.

Customer service, register, cash/ credit sales, inventory management, stocking/displays,

faxing/copying/scanning, multiple phone lines.

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