Benny L. Townsend Jr.
Cypress, TX. 77433
Phone: 832-***-****
Email: acela1@r.postjobfree.com
Work Experience
ETHOS IQ CYPRESS, TX FEBUARY 2013 – OCTOBER 2013 SALES AND CUSTOMER SERVICE
AGENT
Providing answers to questions and inquiries, Addressing customer concerns and resolving immediate
customer issues. Provide assistance in person and via telephone, fax, email, standard mail, internet chat and
instant messenger. Selling of event tickets
oviding answers to questions and inquiries, Addressing customer concerns and resolving immediate
customer issues. Provide assistance in person and via telephone, fax, email, standard mail, internet chat and
instant messenger. Selling of event tickets
USA 800 CALL CENTER RAYTOWN, MO. NOVEMBER 2011 – DECEMBER 2012 CUSTOMER
SERVICE REPRESENTATIVE
Providing answers to questions and inquiries, Addressing customer concerns and resolving immediate
customer issues. Provide assistance in person and via telephone, fax, email, standard mail, internet chat and
instant messenger. Selling and repair of Cricket mobile services.
BLUE RIVER WATER TREATMENT PLANT NORTH KANSAS CITY, MO. SEPTEMBER 2009 –
AUGUST 2011
Shovels coal from freight car or truck to conveyor. Removes ice from freezing plant
containers and cuts it into required sizes. Watches operation of ice machinery and
immediately reports any malfunction to supervisor. Loads and unloads trash, garbage,
sand, dirt, or building materials. Removes snow and ice from walks and roads. Performs
manual work as an assistant to a maintenance, janitor, fireman or engineer. Performs
related work as assigned
FASTENAL EDWARDSVILLE, KS AUGUST 2008 – SEPTEMBER 2009 ORDERPICKER
Responsible of picking orders for auto parts. Packaging of orders and preparing for
shipment.
CKS PLASTICS KANSAS CITY, MO. JULY 2007 AUGUST 2009 PACKER
Responsible of picking and packing for plastic materials in a fast pace environment.
BURLINGTON COAT FACTORY SHAWNEE MISSION, KS MARCH 2006 – JULY 2007 RECEIVING
Responsible for safe, accurate, and efficient receiving and stocking of inbound freight.
Greet and acknowledge all customers in a friendly, professional manner and provide quick,
responsive customer service. Operate store equipment. Interpret price tag and UPC
information. Move throughout all areas of the store; sales floor, receiving, register areas,
lawn and garden, including the outside perimeter of the store. Ability to work in both
inside and outside. Move large, bulky and/or heavy merchandise
SEAR’S LOGISTIC SERVICES DENVER, CO. JUNE 1998 – NOVEMBER 2000 FORKLIFT DRIVER
/ MATERIAL HANDLER / CLAMP DRIVER / MAINTENCE
Responsible for the expedient and accurate handling of merchandise into and out of the
warehouse facility. Unloading and stocking of incoming merchandise, loading of outbound
trailer, checking, verifying, & auditing of merchandise as received and identifying,
separating, labeling of merchandise to enable relocation to appropriate area within the
Distribution Center
PSA CALL CENTER DENVER, CO. FEBURARY 1998 – JUNE 1998 SURVEY TAKER
Take survey’s over the phone
PERFORMANCE AUTO KANSAS CITY, KS JANUARY 1993 – FEBURARY 1998
Fixed cars that are damaged due to accidents. Gave estimates to insurance companies
regarding body damage to vehicles. Routine maintance. Maintain vehicle fluid levels,
rotate of tires, and maintain brakes and batteries.
WENDY’S / TACO BELL / FEZELI’S / SUBWAY SANDWICHES PRAIRIE VILLAGE, KS AUGUST
1987 – DECEMBER 1992 CREW MEMBER
Make fries and nuggets, flip burgers, make sandwiches, operate both front register and
drive thru, clean the kitchen. Stock the stations, unload trucks, wash dishes, handle cash
FORREST UNITED SUPERMARKET KANSAS CITY, KS MARCH 1985 – JANUARY 1987
STOCKER / CASHIER
Work a cash register. Rings up customer purchases, and takes money (or other forms of
payment), while providing adequate change as needed. Maintain the cash drawer in a
certain condition. Responsible for receiving new merchandise and goods, and price the
merchandise according to supervisors' requests. Checking store's inventory, retrieving
items from stockrooms, and placing orders for new merchandise.
Education
WASHINGTON HIGH SCHOOL– KANSAS CITY, KS.
MAY 1987
Skills
FORKLIFT, HEAVY MACHINERY, MAINTENANCE, JANITOR, ORDER PICKING, STOCKING, AUTOMOBILE
REPAIR
CASHIER, RECEIVING AND PRICING FOR GOODS
COMPUTER, SELLING, EMAIL, FAX, CALL CENTER, CUSTOMER SERVICE,