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Customer Service Administrative Assistant

Location:
Courtice, ON, Canada
Posted:
June 13, 2014

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Resume:

Lisa Godziszewski ** Kersey Crescent, Courtice ON L1E 0A5 905-***-**** acejwe@r.postjobfree.com

Administrative Assistant

Professional Profile

I’m an upbeat, well-presented individual with nearly 10 years administrative experience who goes above

and beyond job description. I have a solid customer service ethic, as well as the flexibility and focus to

work independently. My creativity and compassionate nature has enabled me to develop close

connections and earn the trust of the people I have worked with over the years.

Professional Skills

• Relationship builder and customer service skills

• Ability to wear “multiple hats” in the workplace by providing assistance to other departments

• Excellent written and oral communicator

• Focused on tasks with ability to prioritize a high volume of work

• Proficient with MS Office, Word, Excel, Outlook (PC & MAC)

• Quickly adapts to new software

• 50 wpm 5500 spm

Work Experience

Brookfield Johnson Controls August 2007 – June 3rd 2014

Administrative Assistant

•Managed Head Office high volume mailroom and a very busy shipping/receiving department with

high level of interruption

• Ensured that incoming mail was thoroughly sorted and distributed to the correct departments

•Provided backup to Facility Manager with employee phone data changes and hardware issues as

well as preparing operations reports

•Volunteered for company golf tournament fundraiser for Princess Margaret Hospital for 3 years

• Created and distributed onsite work orders.

• Maintained spreadsheet records of outgoing couriers

• Took initiative to assist Shipper/Receiver with outgoing courier requisitions

• Coordinated security access badges for all new hires and existing employees

• Provided backup for reception; greeting visitors, completed online boardroom bookings

School Voyageurs (contract) Feb. 2007 – June 2007

Receptionist

• Effectively directed incoming calls on very busy switchboard

• Assembled client approval travel packages

• Performed various administrative tasks including data entry for weekly sales reports

• Sorted and distributed incoming mail

• Responsible for the ordering of office supplies

Makeup Art Cosmetics Oct. 1995 – Feb. 2007

Retail Artist/Sales Associate

• Exceptional customer service

• Conducted professional makeup applications which included private client tutorials

• Implemented application skills for product demonstrations for employee training purposes

• Participated in outside projects such as weddings, fashion shows, special engagements

• Volunteered for Fashion Cares AIDS fundraiser for 4 years

• Assembled merchandise display for new product launches

Additional Work Experience

Retail Sales Associate- Holt Renfrew 1994 – 1995

In House Makeup Artist – Fiorio Hair Design 1992 – 1994

Receptionist/Clerk – J.H Minet Insurance Brokerage 1990 – 1992

Education

Durham College Oct. 2008 – Mar. 2009

MS Word & Excel

George Brown College Nov. 2003 – Mar. 2004

Computer Literacy & Windows

Ontario College of Art 1989 – 1991

Communication Design Course (Illustration Certificate)

Seneca College 1987 – 1989

Communication Design (Illustration Certificate)

Interests

I love the outdoors during all seasons, especially nature hikes. Other pleasures and distractions include a

love for baking and cake decorating. I’m artistically inclined, so I enjoy painting nature scenes with

different mediums such as watercolour and oils. I also have developed an appreciation for the art of Film

Noir since childhood.



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