MAYANK SINGH SHAKTAWAT

A/*/**, Om Banglows, Laxmi pura Road,

Gorwa, Near SBI Bank,

Vadodara, Gujarat (India) - 390016

Contact No. : +91-953*******

E-mail :acehpf@r.postjobfree.com

Area Of Interest:

Room Division Operations

Objective:

I am a creative and determined person, who believes in the power of

teamwork. Am looking to secure a position where I am able to use my skills

and abilities to make a positive contribution to the organization's

performance.

Self Management & Organizational skills

Ability to prioritize and meet deadlines

Ability to deal with people in a friendly and confident manner

Languages Known:

. English

. Hindi

. Gujarati

. French

Education:

. Completed a 2 year Diploma in Hotel and Restaurant Management, Jindal

School of Hotel Management, Baroda in association with C sar Ritz

Colleges, Switzerland

. F.Y. B.A: Indira Gandhi Open University, Vadodara, 2012 - 2015

. H.S.C: Passed in 2008, GSEB.

. S.S.C: Passed in 1996, Board Of Ajmer (RAJ.)

Experience:

Completed 2 year at the WELCOM HOTEL (ITC Group), Vadodara (Guj.)(2007 And

2008)

I completed my Industrial training from ITC Welcom Hotel and at that time I

chose the House Keeping & Front Office as my carrier.

Duties and responsibility:

First 15 day:

A. At that time I was responsible for entire corridor vacuuming, dusting

and placement

B. Check the Pantry and all the supply Items

C. And worked for linen room arrangement

Then I am responsible for Guest Room

A. Room cleaning

B. Bad making

C. Washroom cleaning

D. Dusting

E. Placement

F. Swiping and moping

G. Taking Inventory for Linen and Room Items

H. Then they promote me as a senior GSA

But leak of staff shortage I got a chance to work with Front Office

Responsible:

A. Check and arrange C and F form

B. Wake-up call

C. Show the room

D. Welcoming to guest

E. Some time work with bellboy

Completed 2 year at the LEELA PALACE KEMPINSKI, Udaipur (Raj.)(2008 to2010)

As a Supervisor duties and responsibility:

It is a preopening Hotel:

Responsible:

A. Briefing and Area allocation

B. All the Public area Lobby, Restaurants, Lounges, Staff lockers, Out

side area, SPA and Game zone area's cleaning and placement

C. Use and responsible for all the equipment and machinery and services

D. Responsible for chemical consumption and Inventory

E. Check all the Guest supply placement and Guest Room and Interior

F. Conduct training for House Keeping Department

G. Coordinate with Maintenance, Horticulture and In-house Florist

H. Coordinate with new vendor for materials, linen and uniforms

Completed 2.5 Year at the GATEWAY HOTEL, Surat (Guj.)(2010 and 2012)

As an Executive I have responsible for:

A. Minibar checking and billing

B. Guest complains and solving

C. Laundry billing

D. Training provide to staff

E. Flower arrangement

F. Laundry Operation

G. Duty Roster and suddenly checking

H. Discard and Missing items

I. Purchase Chemical, and Materials

J. Check the quality and quantity

K. Pest control

L. Furniture Inventory and Maintenance

M. Building Maintenance (Paint & Renovation)

N. Drainages and Plumbing works

Completed One year as a Operation Manager, with SODEXO India Food Pvt. Ltd.

June 2012 to July 2013

Now I am responsible for Front Office Operation and House Keeping

operation, Food & Beverage Service, Manpower, Proper staffing, Duty Rota,

Chemical & Equipment, Laundry, Day to Day House Keeping Activities, Resolve

Guest Complain, Client Satisfaction, Maintenance all the area and

equipment, and Organize big Event and Decoration.

1) Unit Adani House, Ahmadabad,

2) Unit Adani Management And Development Center, Ahmadabad,

3) Unit Reliance Green, Jamnagar

Number of staff: 375

Now I am working as an Operation Manager, in

LAXMIVILAS PALACE, Vadodara (Guj.) It is a Heritage pre-opening property,

Responsible for House Keeping, Maintains, Banquets & Conferences Booking

and sealing, Administrator and F&B Service.

A. Guest feedback

B. Area maintenance

C. Garden and Golf course maintenance

D. Decided Uniform

E. Vander management with - (carpet, equipment, linen like table

clothes napkins, chair covers, overlay, Equipment and Furniture

F. Decoration Paint touch-up and lightings)

G. Security and CCTV cameras system

H. Museums

I. Decorations

J. Grooming and duties for staff

K. Morning Meetings

L. Focus on internal and guest problems

M. Provide efficiency services to guest

N. Maintain Cleaning and Hygiene

O. Front office (Guest quarry)

P. Pest control

Q. Horticulture

R. F&B Service

S. Sales

Interests:

Listening to music (especially ghazals), love to make new friends, cooking,

and computers, riding and tinkering with bikes, reading books on philosophy

References: Available on request

Contact this candidate