RICHELL BERRY

**** ****-**** ********* ***. *** AUSTELL, GA 30106

404-***-**** * acegh3@r.postjobfree.com

SUMMARY

A level headed, calm individual who is able to carry out any

customer service role professionally and effectively. She

has a long track record of increasing customer loyalty and

retention; she does this through an in-dept understanding of the tasks,

responsibilities and skills involved in customer service

work. She always keeps her customers updated on issues

important to them and works hard to meet requests for information in a

timely and efficient manner. Right now she is looking for a

suitable position with an exciting and ambitious company.

HIGHLIGHTS

* Working independently

* Solid interpersonal, time management, analytical,

organizational, & leadership skills

* Quick learner with an ability to grasp new ideas concepts,

methods, & technologies

* Dependable, self-motivated with a high degree of

collaborative work integrity

* Driven multi-tasker dedicated to achieving high levels of

efficiency & communication

* Proficient in Microsoft office (Excel & Word)

* Excellent communication skills with sales experience

* Consistent professionalism, courtesy with customers &

associate employees

EXPERIENCE

2006-2013 Shirt Shanty Promotional Designs Smyrna, GA

Office Assistant/ Embroidery

* Operational administrative support to office staff

* Prepare invoices and reports using Microsoft Word and Excel

spreadsheets

* Complete orders in a timely and professional manner

* Exceptional technical and mechanical skills

* Used specialist software and computer-aided design programs

to develop designs

* Maintain up-to date knowledge of new design and production

techniques

* Accurately interpreting and representing client's ideas

* Capability to maintain accounts and manage inventory

* Ability to train associates on operating machinery and design

essentials

* Experienced in all aspects of sales accountability including

price quotations, order entry, order status, scheduling,

and shipping/logistical concerns

2005-2006 Lowe's Home Improvement Austell, GA

Customer Service Associate

* Responsible for managing credit card and cash transactions in

department store environment

* Daily closed store properly and secured building

* Responsible for balanced cash draw at close of shift

* Delighted customers by exceeding expectations of customer

service

* Responsible for answering phone calls and providing

information regarding inventory

EDUCATION

July 2011- February 2014

University of Phoenix ~ Bachelors of Psychology

REFERENCE

References Are Available on Request.

Contact this candidate