KEITH B.SMITH

**** *********** ** **

ATLANTA, GEORGIA 30331

404-***-****

Email: aceeyr@r.postjobfree.com

OVERVIEW:

A highly successful professional and excellent communicator who has

demonstrated the ability to set, achieve and exceed goals. Understands

the need to develop strong customer relationships, share product

knowledge, obtain referrals, and effectively manage my time. I am

seeking a progressive position in sales or account management in which

my education and work experience can be utilized to its fullest

potential.

SKILLS:

* Health Insurance Sales * B2B Sales * Telesales * Account Management

* Business Development * Merchant Services * Customer Service *

Technical Support * Lead Generation * POS Training * Retention * Sales

force

EDUCATION:

MOREHOUSE COLLEGE - Atlanta, Georgia, BS - Computer Science /

Mathematics

Licensed Insurance Agent - Accident and Sickness / Life

PROFESSIONAL EXPERIENCE:

HUMANA Insurance Company - Atlanta, Georgia

Independent Agent 2013 - Present

Currently working as an independent sales agent with the goal of

helping individuals and families find the products that fit their

lifestyle and budget. Products include: Healthcare, Medicare, Vision,

Dental and Supplemental insurance.

BANK OF AMERICA Merchant Services - Atlanta, Georgia

Sr. Merchant Specialist 2010 - 2013

Was responsible for developing new merchant processing relationships

and the selling of equipment and entitlements through Bank referrals,

prospecting and networking. Developed a strong pipeline for new

revenue growth and maintained relationships with existing accounts and

banking centers to support mutual Small Business goals. Increased

traffic and sales to merchants utilizing strategies geared towards

customer loyalty and retention.

* Top Performer

* Most Telecheck sales

* Most Leases

RBS WORLDPAY Merchant Services - Atlanta, Georgia

Central Sales Bankcard Consultant 2007 - 2009

Was responsible for the sale of RBS Worldpay merchant services to both

Citizens and Charter One Banks business customers. Managed the sale

of products and services through active communication, made strong

presentations, listened to customer's needs, and utilized solid

technical product knowledge and strong administrative skills.

Maintained a solid relationship between RBS Worldpay and both Citizens

and Charter One Banks by communicating with internal company resources

and maximizing effectiveness of the sales process. Was a member of

the number one sales team for over two years where my solid work

helped contribute to meeting both team goals and customer commitments.

* Directors Club

* Presidents Club

* Top Ten Percent

AUTOTRADER.COM - Atlanta, Georgia

Classified Advertising Representative 2006 - 2007

Worked as a sales representative in the online automotive marketplace.

Responsible for the direct selling of various advertising products to

automotive dealers in an assigned territory. Daily activities

included presentations and training new dealers on how to use the

system, updating their inventory, uploading pictures to the website

and educating them on new products and services in order to properly

advertise their vehicles. The goal being to increase sales and

encourage more advertising with the company. Thrived on new and repeat

business as well as referrals in a revenue based environment.

* Most Improved Salesman

* Salesman of the Month

FIRST DATA CORPORATION - Marietta, Georgia

Senior Account Executive 2002 - 2006

Was responsible for providing merchant processing solutions to small

to medium sized businesses throughout the United States. Daily

activities included evaluating merchant's businesses to determine the

best solution for their credit card processing needs and acquiring new

accounts for the company through good negotiation, account management

and communication skills. Introduced new products and services to

merchants through direct selling and leasing of electronic equipment

and ecommerce solutions. Provided credit, debit, gift card issuing

and merchant transaction processing services as well as electronic

check verification (Telecheck).

* Select Sales Club

* Board of Directors

* Presidents Club

NOVA INFORMATION SYSTEMS - Dunwoody, Georgia

Retention Specialist 2001 - 2002

Worked in the Retention Department primarily responsible for retaining

of merchant accounts and selling of NOVA products and services. Dealt

with existing accounts to identify reasons for merchant attrition. Did

analysis on rates, fees etc., and provided excellent customer service

to merchants with issues of dissatisfaction. Demonstrated a working

knowledge of Nova's products and services to produce revenue while

satisfying customer needs.

* Top Performer

* Daily Contest Winner

COMPUTER LITERACY:

MS Word, Excel, Windows, Lotus Notes, Outlook Express, Access, Sales

force

References furnished upon request.

Contact this candidate