Customer Service High School

Skyler Poston

Entry Level Production

Phoenix, AZ

************@***.*** - 916-***-****

WORK EXPERIENCE

Entry Level Production

Hampton Lumber Mills - Randle, WA - June 2013 to September 2013

Assist in flow of production of lumber products

• pull strips to ensure quality lumber passes through the mill

• clear hang ups

• assist in cleaning and maintenance of machines

Engineer Technician IIA (National Security Clearance

Trax Intl - Yuma, AZ - February 2011 to June 2013

SECRET)

• Help to ensure the smooth operation of testing at the Yuma Proving Grounds for the US Army

• Set up and assisted in operation of KTM photo systems and high speed and motion triggered camera systems

for muzzle exit

• Assisted different sections by providing support for their tasks at hand

• Provided security for secret clearance tests

• Escorted VIPs including government officials and representatives to and from test sites

• Warehouse duties (forklift up to 7.5 tons, stacking, building loads, lifting up to 125 lbs two man lift etc )

• Ensured safety on range

• Munition handling

• Most of my work at YPG is not available for sharing due to my National Security clearance

Billy Thompson, Northern CA district manager (714)

Quiksilver - Sacramento, CA - March 2008 to November 2010

421-3756

Supervisor

• Assisted in general management duties

• Supervised a staff of 3 or more at a time

• Open and closed Register tills and safe funds

• prepared cash deposits

• Inventory prep, supervision, and execution

• Instituted the regular use of training programs, ensuring smooth operation of the business

• Used product knowledge to sell and up-sale to customer

• Ensured loss prevention through paperwork and accountability for internal shrink; and customer service for

external shrink

• Gave exceptional customer service unlike any other company by going above and beyond * See Attached

letter written by a satisfied customer to Bob McKnight (CEO of Quiksilver inc.)

Lead sales

Pac Sun - Sacramento, CA - February 2007 to March 2008

Customer service

• Inventory prep, supervision, and execution

• Sales

• Ensuring a clean and orderly store for an excellent shopping experience

• Lead by example and coach sales associates in the absence of 3rd assistant manager

Customer Service Supervisor

UPS store - Sacramento, CA - January 2007 to March 2008

Pack packages to strict UPS standards, taking into consideration law, weight and size restrictions, and how

fragile the contents of each package were.

• Handle claims on behalf of the store and customers for lost or stolen packages, damages, etc

• Office work including copies, laminating. Binding, filing, faxing, etc

• Heavy lifting of packages sometimes exceeding 100 lbs

• Handle transactions and open and close multiple cash registers and safe funds and preparing nightly deposits

UPS store - Yuma, AZ - October 2004 to January 2007

85364

Lucy Huereque 928-***-****

• Please see tasks and duties listed above.

EDUCATION

Automotive

Arizona Western College - Yuma, AZ

2004 to 2006

High School Diploma

Cibola High School - Yuma, AZ

1999 to 2003

ADDITIONAL INFORMATION

Skills (including but not limited to)

*M10a All terrain forklift experience. (articulated frame with 10,000lb hydraulic lifting capability)

*logistics experience (shipping, packing, etc )

*photography

*mechanically inclined

*technologically inclined

*computer skills

Contact this candidate