Customer Service Medical Assistant

Nicolette R. Thomas

*** ******* ***.

Las Vegas, NV 89106

702-***-****

****************@*****.***

SUMMARY STATEMENT

Highly trained Medical Assistant possessing a certificate of completion with 160 hours externship.

Experienced in front/back office, filing, vital signs intake, CPR, and phlebotomy. Seeking employment

that will allows exposure to increasing skill and experience in the healthcare field to improve overall

office efficiency and delivery of service.

SKILLS

Patient Care, Vital Signs Telephone Techniques Computer Literacy

Drug testing & Breath Alcohol Medical Billing, Coding Basic Anatomy/Physiology

Injections, Eye Charts H.I.P.A.A. and OSHA Pharmacology, Microbiology

Handling of Specimens Medical Terminology Accurate Documentation

Communication Medical Law and Ethics Universal Precautions

EDUCATION

Certificate of Completion-Work Readiness, Goodwill Southern Nevada, Las Vegas, NV, 2014

Medical Assistant Certificate, Cum Laude, GPA: 3.59 Milan Institute, Las Vegas, NV, 2013

CPR, First Aid, and AED Certified, American Heart Association, Las Vegas, NV, Valid 07/2015

Personal Care Attendant Certification, Vida Training Center Inc., Las Vegas, NV, 2013

High School Diploma, Desert Rose Adult Education, Las Vegas, NV, 2008

WORK EXPERIENCE

Medical & Laboratory Assistant,

Global Safety Network, Las Vegas, NV 10/2013-05/2014

Completed federal drug and alcohol testing for customers and federal employees

Scheduled patients for appointment and utilized strong communication skills

Monitored vitals for DOT customers and administered physical examinations

Performed front & back office work in addition to phlebotomy and TB testing

Restock Specialist,

JC Penny, Las Vegas, NV 10/2012-04/2014

Delivered customer service, replenished the fixtures on the sales floor

Priced stocked clothing, handled merchandise

Greeter/ Cashier,

Buffalo Wild Wings Las Vegas, NV 11/2010-10/2011

Provided customer service, stocked supplies, dining kitchen sanitation

Cross trained as food runner, hostess, and served delivered food to customers

References available on request

Contact this candidate