Customer Service Representative

Jasmine Tolliver

Objective

Obtain a position at a company where I can maximize my management skills, quality assurance,

program development, and training experience.

Education

Bachelor's Degree Old Dominion University 2014

Work Experience

Pocket Scrib 2007 - 2012 Administrator Assistant

- Responsible for maintaining an electronic filing system for messages and records. Distributed

incoming mail and emails, and answer routine correspondence. Organized book reservations and

travel schedules, and verified and scheduled and appointments and meetings.

Bon Secours Medical Center 2012 - 2013 Front Office Assistant

- Performed clerical duties such as scheduling appointments, filling, typing and photocopying.

Responsible for filling insurance claims. Assisted patients with their questions. I help maintain a

clean and safe environment for staff, patients and guests.

One life Fitness 2008 - 2009 Customer Service Representative

- Greeted customers with a friendly and welcoming attitude; resolved customers issues; handled

cash and credit/debit card transactions, maintained a clean and sanitary workout environment,

catered to all customers in need, made sure to implement the company’s policies and procedures,

and performed random audits to sustain an effective business.

Red Coats Inc. 2008- 2010 Manager

- Duties were supervising a team of cleaners, handling of recruitment, scheduling and assigning

the duties to my employees, and general management administration. Responsibilities also

included working at various companies overseeing the employees on a day- to- day basis running

of a contract.

Computer Skills/Office Skills

Operating Environment: Windows -- Vista

Software: Microsoft Word, Excel, PowerPoint, Access; Paint, Photoshop

Office Skills: Copy Machine, Web Camera, Scanner, Answering Phone, Taking Messages, Email,

Typing, Filing, Photo Editing

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