Assistant High School

Valerie Merlos

**** ******** **. *******, ** ****8

E-mail: *********@*****.*** Phone: 713-***-****

Work Experience

**/**- *******, **** ****** and Operations Assistant

Chick-Fil-A 59 & Little York

Cashier at the window and front counter, headset order taker, food bagger, cashier assistant at the window of either drive thru one or two during lunch rush, bag stuffer, runner of orders on front counter, unload truck orders three times a week and verify all items are delivered, create set up sheets that place team members in a position for their given shift, count registers at the end of a cashier’s shift, insert money into a smart safe, settle cashiers into the inform system, answer phone calls directed to store, help customers place catering orders, prepare catering orders, update a score board based on operational excellence, conduct group interviews twice a week for potential hires, employ new team members, train new team members on mastering the cashier and headset position, and complete daily checklists for front of house operations. Also motivate, encourage, and push a group of four individuals that I am responsible for to serve our customers using the core four. The core four is eye contact, smile, speak enthusiastically, and stay connected.

03/13 and 03/14, Sandwich Assembler

Chick-Fil-A on Wheels at the Houston Rodeo

Chick-Fil-A Inc.

Package sandwiches and give them away to Houston Rodeo Guests.

06/12/13, Waitress

Chick-Fil-A ReMarkable Guests dinner at the Houston Minute Maid Stadium

Chick-Fil-A Inc.

Responsible for waiting four tables and proving second mile service, help clean up all tables and kitchen area, and help prepare diner for the next event.

Education

MacArthur High School, Houston Texas

Graduation Date: June 3, 2012

2009-2012 Texas Scholar Recognition

Lone Star Community College – Victory Center and Greenspoint Center

August 2012 to current

Intended Major: Theology

Achievements

Outstanding Achievement in Algebra II: 2010-2011

Over twelve metals in division one rating for duet, small, and large dance ensembles: 2010-2012

Friendliest Brigade Belle: 2010-2011

Senior of the year: 2011-2012

o Teammates vote based on reliability, friendliness, and admiration

o Directors vote based on responsibility, maturity, and respectfulness

Volunteer Experience/Community Service

Principe de Paz Church – Prince of Peace Church

2007 - 2012

Sunday School Teacher

Special Events Coordinator

Choir

Praise Dance Choreographer

Praise Chapel Church

May 2014 - Currently

Event Traveling Assistant

Choir

Skills

Proficient in Windows 7 and Microsoft Office. Skilled in hardware service to computers and printers. Bilingual speaking English and Spanish fluently. Interpersonal and communication skills.

Reference

Samantha Montavais 832-***-****

Johanna Castro 832-***-****

Antonio Galindo 281- 960-6222

Contact this candidate