Manager Engineer

Dennis L. Green

**** ***** **** *****

Acworth, GA 30102 6388

(Home) 770-***-**** (Mobile) 678-***-****

Email: green ******@*******.***

Objective: Obtain employment to utilize my diverse Telecommunication Skills.

Professional Experience

2001 to present

BT Americas. (Global Services Division of British Telecom for the Americas, delivering physical and virtual Cisco IPT,

WAN-MPLS and LAN network solutions to global multinational customers)

Atlanta, GA

Manager / Network Engineer, BT Global Services – International IPT, WAN, LAN & VoIP Solutions

Implementation, BT Global Services.

• Supplied the configuration, troubleshooting, design, deployment and implementation services of

Cisco routers, switches and Voice Gateways, for WAN, MPLS, LAN and VoIP products, utilizing VPN

and VLAN as well as routing fundamentals, such as, BGP, OSPF, EIGRP, access lists globally for a

wide range of multi-national customers, including BASF, Bristol Meyers Squib, Heinz and Proctor

& Gamble in the Americas.

• Provided Cisco VoIP configuration supplying Call Manager, Cisco Unity and Voice Gateway

services, using dial-peer, voice rules and voice translationsfor BT customers, BASF, Nexans, DHL

and others.

• Managed eight person technical team in the US and three person team in Pune, India.

• Delivered quarterly appraisals for employees under my direct supervision.

• Managed annual budget.

• Utilized Microsoft Office suite of products, including Visio in performance of duties.

• Awarded 3 Regional and 2 company-wide Annual Awards of Excellence between 2005 and 2008.

• Awarded annual award for designing and delivering process to avoid $20K per month of delivery

cost in the delivery of MPLS services.

• Designed and delivered process to avoid $29K of overtime costs in 2013, while delivering IPT

product for 130 sites involved with the $500mil BASF contract in US, Canada, Mexico and Central

America

Concert Management Services, Inc. 1996 to 2001 (Concert Management Services was renamed BT Americas in 2001)

Atlanta, GA

Manager, Global Data Commissioning Team

• Provided management for a four person team, responsible for configuration, deployment and

implementation of Cisco BPX ATM switches, IGX frame relay switches, MGX, Axis shelves, Cisco

routers, Telematics PCP6000 and 840R frame relay switches for Concert and their partners

worldwide.

• Approved and planned Concert ATM, frame relay, packet over frame and IP dial up networks.

• Delivered quarterly appraisals for employees under my direct supervision.

• Awarded regional annual award in 2002, for the development and implementation of program,

saving BT in excess of $3 million dollars annually.

September 1982 to November 1996

DunsNet (Private Telecommunications Network of Dun & Bradstreet)

(H) 770-***-**** (Mobile) 678-***-**** Email: green ******@*******.***

Atlanta, GA

Manager / Engineer, Field Operations.

• In addition to telecommunication engineering duties, my responsibilities increased to include the creation

and management of operational budgets for the Southeastern region, including budgeting for employee

salaries and day to day operations.

• Responsible for bi-annual appraisals for employees under my direct supervision.

• Management of X.25 communication network covering 25 states, to more than 100 different offices, as

well as management of seven employees.

• Instrumental in finding and assisting in the selling of our services to prospective new customers.

• Received company award for finding and assisting in the procurement of 100K in new revenue.

• Delivery of successful operation of the Southeastern United States portion of DunsNet/eunetcom's X.25,

Packet Switching, SDLC network, for the Dun & Bradstreet Corporation, it’s subsidiaries and customers.

• Implementation and troubleshooting of X.25, SDLC, HDLC, Frame Relay, Synchronous, Asynchronous,

and Digital circuits, involving Telematics concentrators, Telenet PADs and Switches; modems;

DSU/CSUs; TelcoSystems Channel Banks; IBM cluster controllers; Ethernet and Token Ring LANs.

• Utilized Tberd & FireBerd T-Carrier analyzers, LM2000 & HP4952A DataScopes, and HP4935A Transmit

Impairment Measurement equipment for testing circuits.

• Managed move and installation of network equipment locations.

Education

Kennesaw State University

Kennesaw, GA

1994 Bachelor of Business Administration, Management; Minor in Computer Science.

Control Data Institute

Atlanta, GA

1982 Associates degree, Computer Programming

Certifications and Training

• Have completed Cisco Classes; Interconnecting Cisco Network Devices and Cisco LAN Switch

Configuration classes; CCNA boot camp; Implementing Cisco IP Routing; Implementing Cisco IP

Switched networks; Implementing Cisco Unified Communications IP Telephony.

• Software Training: C++, Microsoft Access, Novell 4.1 classes. Proficient with MS Office..

Personal Interests

• Provided volunteer, services for Woodstock High School Football team, Touchdown Club, reaching

position of President of the organization in 2011. Managing the non-profit and obtaining $50K in donations

for the season.

• Provide volunteer, services for Marietta First Baptist Church of which I am a member, serving on the

building committee.

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