Social Media Manager

Angeliz M. Torres

787-***-**** *************@*****.*** Twitter: @angeliz_torres

LinkedIn: pr.linkedin.com/in/angeliztorres/

Professional Skills Summary

Social Media Platforms: Facebook, Twitter, FourSquare, Pinterest, Instagram, HootSuite, TweetDeck, Social Bakers.

Computer Literacy: Mac OS, Windows OS, Microsoft Office (Word, Excel, Power Point, Publisher).

Languages: native proficiency in reading, writing, speaking, and understanding English and Spanish.

Relevant Experience

February 2013 – Present

Havas Worldwide Puerto Rico

Community Manager

My efforts have contributed to the closing of 2 car sales.

Executed paid social media campaigns to increase an automotive brand’s Facebook community by 217% and

positioned it in 2nd place in the industry - Local Fans - within 8 months.

Used paid social media campaigns to jumpstart other smaller communities and increased these by up to 4,700%.

Continuously interacted with an ever-growing community through engaging content, maintaining a conversation with fans, and personalized customer service.

Solved or redirected 99% of all fan questions, suggestions, complaints, and situations.

Ran successful contests, including a one that generated 23 participations and over 6,700 votes.

Drafted Social Media Managing and Budget proposals for new clients. Also I’ve pitched social media strategy for

prospect clients.

My duties have included: content creation, community management & engagement, digital/social/mobile strategy, paid social media strategy implementation, social media and web metrics reporting, blogging.

SC Marketing Mix Solutions – Intern May 2011 – December 2011

Social Media Coordinator & Jr. Public Relations Officer

Increased traffic by more than 20% in various social media accounts (Facebook) for the company’s clients in industries such as: universities, beauty salons, pharmacies, non-profit organizations, among others.

Continuously published content and engaged with the users of these accounts while monitoring all activity.

Created and presented Social Media Strategies to potential clients who, in turn, accepted.

Composed, edited, and translated various documents such as press releases, evaluations, and administrative documents.

Volunteer Opportunities

August 2012 – October 2012

Hug It Forward

Managed, monitored, engaged, and published content on to this non-profit’s Facebook and Twitter accounts.

November 2011 – November 2012

Synapse Social Media

Managed, monitored, engaged, and created and published content on social media during: 2011/2012 Puerto Rico Tip Off and 2012 Puerto Rico Open.

Platforms include: Facebook, Twitter, FourSquare, and Pinterest.

Education

BS in Business Administration – Majors: Marketing & Operations Management Magna Cum Laude

University of Puerto Rico – Rio Piedras Campus, Class of 2012 GPA: 3.66

Study Abroad - Binghamton University – Fall 2010

Other:

Fotografía 101 – 2014

Basic Photography

Sagrado Corazón University – 2013

Journalistic Writing for the Web

Joel Villarini/ExecuTrain – 2012

Internet Marketing Bootcamp

Sagrado Corazón University – 2012

Public Relations Intensive Course

Joel Villarini/Jeanessa García – 2011

Social Media for Businesses

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