Kimberly J. Hollis
Henderson, NV. *****
*********@*****.***
OBJECTIVE: I am not just looking for a job; I’m looking for a career with an established company
with possible room for advancement.
SKILLS: Microsoft Word, Excel, 10 key, FDCPA and HIPPA understanding and a strong work ethic,
EMPLOYMENT:
Debt Collection Specialist 7/2013-7/2014
Northern Arizona Creditors Service, Kingman, AZ. 86401
I am currently responsible for more than 3500+ accounts while employed.
I have daily contact with consumers.
I do extensive skip tracing to locate consumers for myself as well as other staff members.
I make countless phone calls to consumers in order to help them clear their debts in a
manner that was agreeable to both the client as well as the consumer.
Commercial Insurance Collector 4/2011-6/2013
Kingman Regional Medical Center, Kingman, AZ. 86401
Responsible for follow-up of UB04 and MS1500 insurance claims that have been billed
out to insurance companies.
Made calls to insurance companies to inquire why claims have not been adjudicated and
if there is anything that needs to be done to get the claim paid in a timely manner.
Responsible for calculations of contractual adjustments after insurance
payments have been made.
Filed appeals when needed.
Workers’ Compensation Representative 11/2009-1/2011
Cape Radiology Group, Cape Girardeau, MO. 63701
I was responsible for all Workers’ Compensation accounts for the Radiology Group, as
well as several service centers that our Radiologists read for, including Southeast MO.
and Southern IL.
I corresponded daily with employers and insurance carriers to get claims paid in a timely
manner.
I answered incoming calls from patients regarding insurance billing questions and
updated new demographic information when necessary.
Kimberly J. Hollis
Henderson, NV. 89011
*********@*****.***
I managed a 65+ page aging report that was completed on a monthly basis.
I also helped the data entry department enter demographic information, procedures and
charges into the system when they need assistance.
Store Manager 4/2009-10/2009
Big Time Rentals, West Helena, AR. 72390
I was responsible for all daily operations of the store.
I handled all customer questions, completed all monetary transactions and wrote all
rental contracts.
I scheduled all pick-up and deliveries for the store.
Maintained a staff of four.
Responsible for all in-house collections and notifying the local attorney of when it was
time to take legal action.
Debt Collection Specialist 9/2006-2/2009
Northern Arizona Creditors Service, Kingman AZ. 86401
I was responsible for more than 3500+ accounts while employed.
I had daily contact with consumers.
I negotiated settlements for clients and worked closely with out-of-state attorneys on
accounts that were forwarded out.
I did extensive skip tracing to locate consumers for myself as well as other staff
members.
I made countless phone calls to consumers in order to help them clear their debts in a
manner that was agreeable to both the client as well as the consumer.
EDUCATION:
1996 General Equivalency Degree
1996-Present Missouri Cosmetology License
REFERENCES:
Kimberly J. Hollis
Henderson, NV. 89011
*********@*****.***
Available upon request