Human Resources Project Manager

STEVEN C. HINZ, MS, PHR

*** ********** ***. **** 610-***-****

Chester Springs, PA ********@*******.***

19425

PROFILE

Dynamic, results-oriented human resources professional with over twenty

years of business partner experience, including seven years as a manager.

Diverse industry experience including energy, pharmaceutical, financial

services, manufacturing, and telecommunications. In-depth knowledge of

federal and state employment laws. Unique combination of strong analytical

skills and superior interpersonal abilities. Recognized by senior

management as articulate and persuasive in written, oral, and presentation

communications. Key areas of expertise include:

Coaching/Counseling Leadership Development Employee Relations

Workforce Strategy/Planning Employee Engagement Succession Planning

Performance Management Staff Assessment/Development Training/OD

Recruitment Project/Program Management Total Rewards

PROFESSIONAL EXPERIENCE

PJM INTERCONNECTION, Audubon, PA

2005 - 2014

Regional Transmission Organization Managing the Power for 13 States

Sr. Human Resources Business Partner

Strategic role advising senior and line level management on workforce

strategy/planning, business planning, employee/leadership assessment and

development, employee engagement, survey feedback and action planning, coaching

and counseling, succession planning, employee relations, performance management,

reorganizations/ realignments, training, compensation strategies, benefits,

corporate policy interpretation, and recruiting.

SELECTED ACCOMPLISHMENTS:

Received division award for design, development, implementation, and

administration of 36-month leadership development program for top engineering

graduates, grooming them for leadership roles in a time frame not normally

possible.

Designed and administrated all company-wide bi-annual employee surveys, achieving

a 90% average employee participation rate. Managed post survey employee action

teams, resulting in over 50 recommendations implemented and a 40% increase in

corporate results.

Conducted extensive research on risks of social media in the workplace. Selected

and led cross-functional team assessing the impact of social media on company

security. Wrote and implemented a comprehensive social media policy and

procedure reducing critical asset exposure to cyber-attacks.

Conceived idea and spearheaded corporate awareness of suicide prevention and

early detection of troubled employees. Coordinated training for entire

organization and created employee resources.

Orchestrated eight realignments across PJM. Developed strategies and

successfully engineered changes with less than 1% voluntary turnover.

Trained corporation and client groups on performance management, interviewing,

employee engagement, health care reform, employee development plans, benefits,

and compensation structure, saving the company significant money on external

consultant costs.

DE LAGE LANDEN FINANCIAL SERVICES, Wayne, PA

2003 - 2004

Human Resources Business Partner

Strategic generalist role partnering with business unit heads to enable business

success by focusing on human, cultural, and organizational aspects of respective

workplaces. Role involved strategic planning, talent assessment and development,

coaching and counseling, succession planning, employee relations, recruiting,

organizational development, and compensation strategies.

SELECTED ACCOMPLISHMENTS:

Selected by senior management as co-Project Manager for global talent development

system. Project included seven sub-projects and approximately 30 employees. As a

Project Lead, partnered with European counterparts to develop global performance

management system that enhanced engagement and build new leaders.

Created succession planning instrument utilized by executive management both

domestically and internationally.

Chosen by VP, Human Resources as trainer for all new employees in sexual harassment

avoidance, saving the company in external training costs.

QUINTILES TRANSNATIONAL CORP., Malvern, PA 2001 - 2003

Pharmaceutical Services Company

2002 - 2003

HR Special Project Coordinator & Senior Training Specialist

Selected by VP of Human Resources for short-term organizational development

assignment to diagnose how company's existing HRIS and HRIS processing center could

better meet HR's critical business needs and increase ROI from both.

SELECTED ACCOMPLISHMENTS:

Performed gap analysis and made recommendations that improved business processes

between HRIS processing center and its users.

In combination with HR leadership team and HRIS personnel, developed reports that

enhanced HR leaders' ability to meet needs of business unit leaders.

Delivered training programs to all Northeast employees in performance appraisals,

sexual harassment, and coaching saving the company money in external training costs.

Human Resources Manager 2001- 2002

Bioglan Pharmaceuticals - Purchased by Quintiles in March 2002

SELECTED ACCOMPLISHMENTS:

Led successful 25% reduction in force. Developed process, advised managers on

appropriate ways to identify individuals, coached managers regarding discussion

content with targeted employees, and worked with counsel to create separation and

release agreements, resulting in 100% retention of vital employees.

Led assimilation team that successfully integrated Bioglan's and Quintiles' HR

systems, policies, and benefits.

Developed and successfully executed a strategic staffing plan that increased

company's sales force size by 80% over two-month period.

TELCORDIA TECHNOLOGIES, Piscataway, NJ

2000 - 2001

Formerly Bell Communications Research

Human Resources Business Partner

Accountable for full human resources support to 1,400-employee strategic business unit

(SBU) within Telcordia. Teamed with HR Partners from other SBUs and HR functional

departments to achieve corporate human resources goals and implement strategic

business unit programs and solutions. Reported to President of SBU and Vice President

of Corporate Human Resources.

SELECTED ACCOMPLISHMENTS:

Provided strategic planning and operational support to SBU in areas of

organizational effectiveness, performance/salary administration, company policies

and procedures, recognition and reward, staffing, and retention of key personnel

that increased the size of the company and retained key employees.

Represented SBU on HR team that designed and implemented innovative company

compensation model that increased retention and satisfaction of employees.

Served on compensation model sub-team responsible for model structure, including

development of job families and job profiles, and determination of appropriate

controls for model.

ifm efector, inc., Exton PA

1992-2000

Global Electronics Sales and Manufacturing Company

Human Resources Manager

EDUCATION

Villanova University, M.S., Human Resource Development Villanova, PA Full academic

scholarship; GPA 4.0/4.0

Hamilton College,

Clinton, NY Departmental honors in Psychology

B.A. in Psychobiology

TECHNOLOGY

Ceridian HR/Payroll, SAP, iCIMS, Success Factors, MS Office 2013

AWARDS

Delaware Valley HR Department of the Year (2013)

PJM Division Award for Leadership Development Program (2012)

PJM Core Values Award (2007)

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