Customer Service High School
Resume:
Alexander Castillo
***-** **** **** ***: *A Flushing, N.Y 11367
.
Email: *************@*****.***
Objective:
To obtain a consistent and challenging position in the Air Conditioning and Refrigeration industry
utilizing my acquired knowledge and experience while gaining an opportunity for professional
growth and advancement.
Certifications/ Licenses
• Valid New York State Driver’s License
• Universal Environmental Protection Agency Certification (EPA)
• APEX Technical School 900-Hour Air Conditioning and Refrigeration Certification
• NYS Security Guard I.D. 100******** EXP:02-15-2015
• CPR Certified/ E.M.T. Training
Education
APEX TECHNICAL SCHOOL, New York, NY
July, 2014
900-Hour Air Conditioning and Refrigeration Certificate Program
1. Principles of Electricity 9. Theory and Operation of Commercial
and Industrial Refrigeration
2. Principles of Refrigeration
10. Troubleshooting Techniques in
3. Electrical and Mechanical Troubleshooting
Commercial and Industrial Refrigeration
4. Electric Motors and Control Theory
• System Evaluation and Repair of
5. Performance Evaluation of Appliances
Domestic Refrigeration and Window Air
6. Service and Repair Techniques
Conditioners
7. Repair and Maintenance Techniques
• Electrical Schematic Reading
8. Use of Test Equipment
Bayside High School, Queens, NY
June, 2003
• High school Diploma
Work Experience:
Efficient Air Solutions
July, 2014-Present
2701 Middle Country Rd, Lake Grove, NY 11755
Apprentice Technician
• Respond to client calls in timely manner.
• Locate and troubleshoot customers’ Air-Conditioning systems.
• Chemical wash condensers, evaporators, and change/ adjust belts with the correct sizes.
• Charge systems with correct refrigerant.
• Responsible for inventory of tools and equipment in the company vehicle.
Urban Pathways
July, 2013- June, 2014
575 8th Avenue New York, NY 10018
Custodian
• Place all trash in garbage bins outside.
• Sweep and vacuum all carpets and floors in all the offices and throughout the hallways.
• Wash and disinfect all lavatory floors, toilets, hand dryers and fixtures.
• Make note of all inventory of all supplies and equipment and report it to the Deputy Executive
Director.
• Secure premises by ensuring all doors and windows are shut and locked after finishing my duties.
Center for Modern Psychoanalytic Studies
June, 2013- May, 2014
16 West 10th Street New York, NY 10011
Head Porter
• Organize and delegate the duties for the evening for the other porters.
• Dust and disinfect tables and books in the library, cubicles and offices.
• Clean and sanitize all bathroom toilets, sinks and other fixtures.
• Sweep, mop, and vacuum all floors, stairs ad carpets.
• Empty bins of rubbish and organize recyclables.
Chabad Serving NYU
April, 2013- March, 2014
353 Bowery New York, NY 10003
Houseman
• All general custodial duties.
• Set up for parties and events.
• Prep cook and lead serving duties for guests.
• Secure premises when night is done.
HP Medical
June, 2013- March, 2014
333 Lafayette Avenue, Suite PA, Brooklyn, NY 11238
Cleaner
• Sanitize all bathrooms.
• Sweep and mop floors.
• Organize and tidy up all service locations for doctors, nurses, and patients.
• Empty bins and throw all trash in its proper location.
NORTH AMERICAN AIRLINES SEPTEMBER, 2005 – NOVEMBER,
2012
John F. Kennedy Airport, New York
International Flight Attendant/ Purser
• Ensure the safety and well-being of all persons on board.
• Attend to, and communicate with flight deck crew.
• Maintain a heightened awareness of the cabin and aircraft.
• Operate aircraft doors.
• Provide emergency first aid if necessary.
• Be knowledgeable of all onboard safety equipment as well as understand when and how to use
the safety equipment.
• Provide outstanding customer service to passengers and contribute to a comfortable and
pleasant flight.
Skills:
• Bilingual Spanish speaker; fluent and coordinated.
• Excellent inter-personal and communication skills.
• Broad cultural perspective from years of international travel.
• C.P.R. Certified / Emergency medical technician skills
Contact this candidate