Customer Service Administrative Assistant

KENNETH A. SARVER

*** ***** ****** *****: 210-***-****

New Braunfels, TX 78130 Email: **************@*****.***

Accounting Professional

Highly accomplished, quick learner with an impressive knowledge base

seeking a position as a Staff Accountant. Detail-oriented and self-

motivated with excellent team member, communications and information

technology skills with high ethical standards. Hardworking and accountable,

with ability to meet deadlines and work on multiple projects

contemporaneously. Successfully passed all four sections of the CPA exam,

Florida State Board of Accountancy.

Areas of Expertise

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Customer Service Relations Financial Analysis Project Management

Account Management Audits Procedures Reporting / Documentation

Use of Oracle SQL Developer Use of Microsoft Office Office Support

Software

Professional Experience

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PEAK PERFORMERS, Austin, Texas 2010 - 2011

Administrative Assistant II

. Verified the accuracy of disability claimant medical records and

claims, ensuring the finalized copy could be processed in a timely

fashion

. Mailed claimant exams to doctors, assisting the rescheduling process

. Monitored printers, keeping thousands of pages organized

PENSACOLA CHRISTIAN COLLEGE, Pensacola, Florida 2006 - 2010

IT MAILING PROGRAMMER ASSISTANT

. Retrieved backup files for employees in order to prevent duplication

. Managed payroll for IT department, ensuring monthly paychecks were

accurate and delivered on time

. Created and presorted mass mailing lists for use by the Print Shop

. Designed and distributed promotional emails to marketing lists

. Prepared purchase orders related to information technology, providing

computer updates and maintenance company-wide

GRADUATE ASSISTANT (2006-2008)

. Supervised up to ten employees as Restaurant Manager

. Performed audits and received guests for hotel

. Repaired vacuums and laundry machines as Maintenance Support

QUALITY INN, Pensacola, Florida 2004 - 2006

EVENING AUDITOR

. Balanced and audited room revenue, cashier's reports, and guest and

house accounts

. Validated daily adjustments and corrections

. Transmitted credit batches

. Completed and transmitted daily management and accounting reports and

supporting documents

Education & Certification

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Master of Accountancy, Professional Accounting, University of West Florida,

Pensacola, Florida

Bachelor of Science, Accounting, Pensacola Christian College, Pensacola,

Florida

Successfully passed all four sections of the CPA exam, Florida State Board

of Accountancy

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