Customer Service Administrative Assistant
Resume:
CURRICULUM VITAE
ALESSIA FANTONI
PERSONAL INFORMATION
ALESSIA FANTONI
Name and Surname
VIA CASTIGLIONESE, 31 – 58100 GROSSETO
Address
Mobile
*********@*****.***
ITALIAN
Nationality
GROSSETO - March 8,1984
Place and birth day
FNTLSS84C48E202Q
National Identification Code
WORK EXPERIENCE
• Dates From June 2012 to July 2014 (fixed term contract, full time)
• Name of employer Acquedotto del Fiora Ltd
• Type of business or sector Public Utilities (water supply and distribution)
• Occupation or position healed Administrative Expert and Financial Analyst
• Main actvities and Several responsibilities and tasks:
responsability Financial cycle: financial analysis and reporting, bank accounting, debit/credit
balance, payment responsible and work out a schedule of payments due on
various accounts over the year, writing different financial reports and cash flow
Administrative tasks: billing registration and general bookkeeping of proceeds and
costs
Fiscal tasks: accountability of expiration dates logbook; fiscal documents redaction
and presentation
Annual financial statement redaction: in particular of capital assets, bank
accounts, commercial debts, company's short and long term loan
• Dates From April 2012 to June 2012 (fixed term contract, full time)
• Name of employer Helios Impianti Ltd
• Type of business or sector Green power solutions
• Occupation or position healed Administrative Assistant
• Main actvities and Main responsibilities and tasks:
responsability Administrative tasks: billing registration and general bookkeeping of proceeds and
costs, cash bookkeeping
Annual financial statement redaction: bank and cash accounts, commercial debts,
company's loan
Page 1 di 3- Curriculum vitae di
AlessiaFantoni
• Dates From September 2008 to February 2012 (open ended contract, full time)
• Name of employer Altromare Ltd.
• Type of business or sector Luxury furniture (design of swimming pool and wellness center)
• Occupation or position healed Office Manager
• Main actvities and Manager of the administrative department with tasks in:
responsability Administrative and accounting tasks: bookkeeping, billing, cash and bank flows.
Managing of stock account and all the related documents, shipment documents
and shipment organization, schedule the balance of payment
Customer service and care tasks: analyzing and writing customer quote, finding
short or long term loan for customers, customer care activities
Secretarial functions: organization of managers and sellers meetings
• Dates From November 2007 to June 2008
• Name of employer Alleanza Insurance Company Ltd
• Type of business or sector Insurance and welfare services
• Occupation or position healed Insurance Agent
Management of a customer portfolio with consulting services activities: customer care,
• Main actvities and
survey satisfaction and related activities of selling and analysis.
responsability
EDUCATION AND TRANING
• Dates From May 10th, 2013 to May 29th,2013
• Name and type of organization LUISS Business School
providing education training
Under guidance of Prof. Alessio Ianucci the main topic was a comparison between
• Principal subject/occupational
International Accounting Standard and National Account Standard
skills covered
• Title of qualification awarded Certification of Advanced Course of IAS International Accounting Standard.
Certification issued by LUISS Business School
• Dates From September 2003 to July 2007
• Name and type of organization Business College “Richard M. Goodwin” – University of Siena
providing education training
Accountancy, business economics, market analysis, macroeconomics, microeconomics,
• Principal subject/occupational
marketing and sales managements, management planning and audit, financial science and
skills covered
law (private law, public law, business law and taxation law).
• Title of qualification awarded Bachelor Science in Economics and Business
Thesis Title: “Corporate Governance in the Public Local Services Company a Case of
Study: the Utilities Services in Pisa”. Supervisor Prof. Giuseppe Grossi
• Dates From September 1998 to June 2003
• Name and type of organization Business High School ITCS “V. Fossombroni” Grosseto
providing education training
• Principal subject/occupational Accountancy business economics, bank accounting, law (private law, public law
Skills covered and commercial law) financial science
• Title of qualification awarded Diploma as Accountant and Bookkeeper
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AlessiaFantoni
PERSONAL SKILLS AND
COMPETENCES
MOTHER TONGUE Italian
OTHER LANGUAGES
ENGLISH
• Reading skills Good
Good
• Writing skills
Good
• Verbal skills
FRENCH
Good
• Reading skills
Good
• Writing skills
Good
• Verbal skills
TECHNICAL SKILLS AND Expert knowledge of Microsoft Office packages and Windows Operating system; business
CONPETENCE PC programs; social media and networking, photo and video editing.
INTERPERSONAL AND Marked problem solving and particular ability to find different applicable solutions to face the
ORGANIZATIONAL SKILLS AND issues and supporting the team in finding the best answer for the group and the company.
COMPETENCE Ability to approach problems and tasks both as independent duties inside a work team with
different people owing different skills. Competences in managing time and the other
available resources in an efficient and effective way.
ARTISTIC SKILLS AND COMPETENCE Photography and photo editing, video editing, curator of a YouTube channel, writing,
reading, music, figurative art, fashion and makeup lover.
OTHER SKILLS AND COMPETENCE Athletics, swimming, gym and open air sports.
.
DRIVING LICENSE(S) Category B
Updated: April, 5th Il
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AlessiaFantoni
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