Mark Nieboer
** ******* ****** 519-***-****
Cambridge, ON N1R 3L9 *******@*****.***
SUMMARY OF QUALIFICATIONS
. 14 years of Desktop Support experience of 100 computers including
remote locations in a Windows XP/7 environment using MS Office
2010/2013
. Experience in supporting Network Equipment and Servers (Windows 2003
Server)
. Experienced in programming Web Applications (ASP.NET) using C# and
VB.NET with Microsoft SQL Databases
. Successfully completed Computer Systems Technology Diploma (3 years)
at Mohawk College; Excelled in Programming; Achieved Honour Roll
. Can follow instructions with minimal assistance and make decisions
when given the opportunity
. Enjoy learning new things and the challenges of applying them
. Work well independently and with others
EMPLOYMENT Experience
IT Systems Support Technician: Quality Meat Packers Ltd., Toronto, ON
1999-2014
. Developed a sales reporting program, and an employee appraisal program
. Educated users on software required to do their job
. Administered Windows domain and e-mail accounts
. Deployed Client-Server Applications
. Wrote and maintained documentation for systems procedures
. Desktop, Network, and Server support
. Followed backup procedures
. Ensured all systems are spyware and virus free
. Supported legacy AS400 system and attached devices
. Configured Wireless Access Points
Education
Computer Systems Technology Diploma, Mohawk College 1999
High School Diploma - Hamilton District Christian High School, Ancaster
1996
REFERENCES
Serge Bradley (Supervisor)
IT Coordinator
Quality Meat Packers Limited
*************@*****.***