Medical Assistant

DENISE

SHANNON

****

King

Road,

NO-

***,

Malvern,

PA

19355

484-

459-

1842

******.*********@*****.***

CAPABILITIES

OVERVIEW

Ø Versatile

professional

with

experience

in

medical,

financial,

insurance

and

retail

Accomplished,

creative

environments.

professional

with

versatile

Ø Ability

to

work

in

a

high

production

and

critical

quality

standard

work

environment.

administrative

and

Ø Excellent

work

ethic,

client/patient

service

and

interpersonal

skills.

customer

service

Ø Organized,

highly

motivated,

and

detail-

directed

problem

solver

experience.

Recent

Ø Knowledgeable

medical

scheduler

and

administrator.

Certified

Medical

Ø 10

years

leading

teams.

Administrative

Assistant

Ø Trained

musician

on

piano,

keyboard,

violin

and

vocal

soloist.

Program

Graduate.

EDUCATION

B.M.

Vocal

Performance,

West

Chester

University,

West

Chester,

PA

CNS,

ITT

Technical

Institute,

King

of

Prussia,

PA

Certification

–Medical

Administrative

Assistant

(CMAA),

Full

Circle

Computing,

Exton,

PA

PROFESSIONAL

EXPERIENCE

The

Free

Clinic

of

Phoenixville,

PA

Volunteer

June

2014

–

Present

• Volunteering

in

a

medical

administrative

capacity

by

inputting

appointments,

filing

patient

files,

answering

phone

calls

and

logging

in

patient

donations.

Saint

Peters

in

the

Great

Valley

Episcopal

Church,

Malvern,

PA

Vocal

Soloist,

Bell

Choir

Director,

Section

Leader

1998

-

present

Transamerica

Life

Insurance

Company,

Exton,

PA

Processing

Associate

in

New

Business

October

2011

–

November

2013

• Processed

requests

for

various

life

insurance

policies.

• Provided

administrative

support

for

the

branch.

Marshalls

&

Homegoods,

Exton,

PA

Cashier

October

2009

–

May

2011

• Counted

and

reconciled

the

cash

office

deposits

every

morning,

as

well

as

assisted

on

register

when

needed.

Vanguard,

Malvern,

PA

Processing

Associate

April

1999

–

December

2008

• Worked

in

5

different

processing

environments

resulting

in

becoming

“Subject

Matter

Expert”for

addressing

complex

processing

issues.

• Received

recognition

awards

for

helping

fellow

crew

members

with

department

wide

projects.

• Recognized

for

being

the

top

producer

of

work

in

the

segment.

• Maintained

a

99.50%

accuracy

level

on

all

transactions.

• While

participating

in

many

department

wide

projects,

while

consistently

completing

time

sensitive

transactions.

Malvern

Federal

Savings

Bank,

Paoli,

PA

Head

Teller

September

1994

–

April

1999

• Trained,

led

and

evaluated

teller

staff,

coached

improvement

management

skills.

• Maintained

vault

and

teller

drawer

balances.

• Responsible

for

counting

and

reconciling

the

cash

office

deposits

every

morning,

as

well

as

assisting

on

register

when

needed.

Contact this candidate