Health Insurance Sales
Resume:
Soraine G. Banglan
*** ******* **., ****. *** Jose IV,
Mandaluyong City
***********@*****.***
EDUCATION
Mindanao State University, Marawi City, 2013
Degree: Bachelor of Science in Business Administration
Major: Business Economics
JOB EXPERIENCE
Technical Support Representative, Teleperformance Philippines (TelePhils)
September 18, 2013- July 05, 2014
Handle inbound / outbound calls (US Acct.).
Respond to customer calls using product knowledge.
Resolves customer questions and issues.
Works to build customer confidence in the brand.
When applicable promotes opportunities for additional products and services.
OTHER RELATED EXPERIENCE
On the Job Training, Philippine Health Insurance Corporation (PhilHealth), Iligan City
October-March 2013
Assist Clients in coping up with the electronic innovation for their premium reporting.
Assist Clients in the installation of Electronic Premium Reporting System (EPRS).
Assist Clients in the front line.
Participate in the Mobile, Orientation, Validation, Enrollment, Scheme program of the
corporation
Communicated with employee and scheduled them for orientation.
Receive and verify clients documents.
ACTIVITIES AND SERVICE
Member in MSU-Falcons Organization –(2011-Present)
Experienced volunteer in helping typhoon Sendong Survivors.
Experienced to Mingle and interview Sendong Survivors.
Facilitate sport campus competition.
Experienced to be a documentary and medical personnel during the sport competition.
Member in Business Administration and Accountancy Student Council
Help to Plan and Facilitate College programs.
Help organize parade during foundation day.
Assist students during college events.
Member in Junior Economic Society (2009-Present)
Organized Economics Seminar on Land, Taxation, and Cooperative.
Helps Facilitate different College event like Department foundation and Acquaintance
party.
Played softball during foundation day on 2012. (1st placer)
Certificate of Completion
-Lanao Health Insurance Office, Iligan City (March 2013)
Certificate of Eligibility
-Civil Service Commission (21 Oct. 2012)
Seminar on Taxation, Land Reform and Cooperatives:
College of Business Administration and Accountancy, Department of Economics-
MSU, Marawi City (11 Feb. 2011)
SKILLS
Literate in using computer/internet especially in operating MS word, MS excel and
accessing PowerPoint.
Speaks in English,Tagalog,Cebuano and Maranao.
Good in Numerical and Analytical ability.
Flexible and open minded in accepting positive criticism especially in workplace.
Patient in assisting slow learner clients (old people).
Trainable and exposed in performing multi-tasks and work pressures.
Willing to be trained and learn new things.
CHARACTER REFERENCE
Lea G. Rotor
CVR Sales Validator
Teleperformance Phils.
Makati City
Sittie Fariza D. Panawidan
Call Center Agent
Teleperformance Phils.
Para City
Methusella Rhea DC Enriga
Philhealth Account Management Specialist
Philippine Health Insurance Corporation
Lanao Health Insurance Office
Iligan City, Philippines
Contact this candidate