Customer Service Sales Manager
Resume:
Manpreet Gill
Mississauga, ON L4T2R9
********.******@*******.***
Objective: Obtain IT position/support that utilizes my technical skills and my soft skills
that could benefit your business .
Technical Skills
Web design using Expression Web and HTML, using multimedia
•
Can create website using software
•
Proficient in Microsoft Office (Word, Excel, Access and PowerPoint) to create
•
documents
Skilled with Photoshop
•
Code, test and debug in Visual Basic.NET
•
Work experience on VMware
•
Install, upgrade and troubleshoot computer hardware and BlackBerry mobile
•
devices
Configure BlackBerry devices using desktop management and web management
•
software
Familiar with Windows and Linux/Unix operating systems
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Able to install, upgrade and troubleshoot software
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Learning TCP/IP and OSI model and how to use routers/switches to connect
•
computers together
Familiar with Able to build, query and create forms/reports in MS Access and
•
SQL/Oracle
Use PeopleSoft call tracking software to manage help desk calls
•
Other Skills
Customer service skills demonstrated while working as sales manager in India
•
Creative and artistic; able to visualize designs
•
Enjoy making presentations to classmates; comfortable speaking in front of a
•
group
Mathematical skills make pie charts and bar graphs
•
Good organizational skills
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Time management skills to ensure that day to day activities and goals are
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completed accurately and on time
Follow directions well
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Good team player who also works well independently
•
Education
Information Technologies Support Service Coop Program 2012 - Present
Sheridan College, Brampton, ON
Master Diploma in Computer Science and Management 2010 - 2011
Excel Net Computer Education Center, Ludhiana, India
Diploma in Computer Application 2009
Information Technical College Ludhiana, India
Manpreet Gill
-2-
Experience
Assistant Manager
At Sheridan College Oakville in Animation Lab
• Maintain all lab computers
• Connect two monitors with one machine
• Install and upgrade software
• Wipe unwanted data from computers
Sales Manager Winter 2012
Dk Upholstery Inc., Mississauga, ON
• Customer service helped customers buy products that met their needs
• Designed, cleaned and maintained showroom
Restaurant:
• Customer Services- help customer to buy things
• Serve food
• Cleaned restaurant
• Cahier
Activities/Interests
• Keeping up to date with technology
• Create photos and videos using different software; teach myself to use the software
applications
• Fashion design
• Skating, playing volleyball, badminton, dancing
• Flower making and clay art
• Driving
• Reading magazines, suspense and romance novels
• Anchoring
References Available Upon Request
Contact this candidate