Banking Specialist
Resume:
**** ********* ***** #*** *****, TX 75024
*************@*****.***
SUMMARY OF QUALIFICATIONS
Energetic, mature, highly motivated banking industry
professional with over nineteen years experience in commercial
and retail banking operations. Demonstrated ability in
administration, customer service and personnel
training/supervision. Remains focused and level-headed in fast-
paced environment. Takes initiative in seeking new
responsibilities and challenges. Dedicated to excellence in job
performance.
< Professional and articulate, able to communicate well with
people on all levels.
< Banking software: JHA Silverlake, Portico
< Computer proficiency; Microsoft Word and Excel, 10-key by
touch, type 60 wpm.
< Detail oriented and accurate with strong organizational
skills.
< Dependable and consistent; good team player.
EXPERIENCE
Resource Personnel Consultants - Addison Texas
(01/2013 to current)
Personal Banker/Teller: (Temp assignments as
needed)
Northern Trust Corporation - Addison, Texas
(05/2012 to 10/2012)
Personal Banker/Teller:
Marketed bank's retail and commercial products. Managed safety
deposit box area and any
Customer service issues.
Teller:
Processed personal and commercial transactions; including wires,
gift cards and weekly auditing of the purchasing of monetary
instruments. Initiated cross-selling of other bank products and
services.
North Dallas Bank - Plano, Texas
(05/2004 to 11/2011)
Lobby Services Representative:
Marketed bank's retail and commercial products. Opened new
accounts, CD's, IRA's, safety deposit box rentals and any
customer service issues.
Teller:
Processed personal and commercial transactions; including wires,
gift cards, TTL transmittals and weekly auditing of the
purchasing of monetary instruments. Initiated cross-selling of
other bank products and services.
POINTBANK - Lewisville, Texas
(10/1998 to 1/2004)
Head Teller:
Supervised and trained tellers, in charge of vault, ordered and
shipped money to Federal Reserve, collections, balanced and
maintained ATM, fraud detection and prevention.
Personal Banking Assistant:
Marketed bank's retail and commercial products. Opened new
accounts, CD's, IRA's, safety deposit box rentals, loan
origination including loan write ups, processing, and closings
for consumer and commercial loans. Assisted with loan floor
plan administration and collections.
FIRST STATE BANK OF TEXAS - Highland Village, Texas (7/1997 to
7/ 1998)
Commercial Teller / Retail Division
Processed large commercial deposits and facilitated business
development program aimed at larger commercial relationships.
Initiated cross-selling of other bank products and services.
Trained new operations employees in policies, procedures, and
regulations.
BANK OF AMERICA, TEXAS N.A. - Denton, Texas (10/1992
to 7/ 1997)
Banking Officer / Teller Supervisor
Managed branch teller operations including optimizing retail and
commercial deposits with strong emphasis on customer service.
Supervised staff of nine and trained new employees in policies,
procedures and regulations.
CONTINUING EDUCATION
Banking and Finance Seminars
REFERENCES
Professional references available upon request
Contact this candidate