Customer Service Data Entry

Location:

Posted:

August 01, 2014

Rhonda A. King *********@*****.***

Experience:

Montgomery County Voter Service October 2000 – July 2014

Supervisor

*** ***** *****t Norristown, Pa 19401

• Operated Statewide Voter Registration System

• Provided customer service

• Managed, trained and supervised 12 employees

• Met deadlines and prepared reports

• Programmed voting machines

• Survey polling places

Montgomery County Tax Claims March 1998 – October 2000

Office Support

• Provided Customer Service

• Data Entry, Filing, Answering Phone Calls and Collecting Taxes

• Created Tax Agreements

Regina Nursing Center July 2000 - Present

Activity Coodinator

• Coordinate various activities for residents

• Receptionist

• Security

U.S Healthcare April 1991 – December 1996

Customer Service Rep.

• Answer phones

• Resolve customers issue

• Data entry

Summary

• Efficient in Microsoft Word, Excel, PowerPoint, Outlook and the Internet

• Resourceful and accomplished supervisor with extensive office operations and

personnel organization.

• Adept at managing multiple projects with use of expert time management methods.

• Organized and professional

• Multitasking – Demonstrated proficiency in telephone, email and fax within a high

volume environment.

• Customer Service – Handled customers and voters effectively by identify their

needs, approaching complex situations and resolving problems to maximize

efficiency.

• Research – Investigated and analyzed customers and voters complaints to identify

and resolve.

Referrals upon request