Customer Service Sales

Tylesha Roberson

Admitting Representative Providence St. Peter Hospital

Phoenix, AZ 85022

*******.*********@*****.*** - 360-***-****

Hardworking, entry level professional seeking a position with a progressive organization where I can utilize my

personal and professional qualifications to contribute to company goals, while accepting further responsibilities

and challenges. I would also like to broaden my experiences to administer greater accountability and customer

service to the people of Phoenix. I create an organized efficient work environment with strong team building

skills, exuding a positive company image.

WORK EXPERIENCE

Admitting Representative

Providence St. Peter Hospital - Olympia, WA - February 2014 to June 2014

Responsibilities

Registration, greet patients as they come into ER. Input patient info, symptoms, insurance info. Full registration

of the hospital visit. Answer phones, work side by side with nurses, doctors and medics. Making sure each

patient is entered and identified correctly to provide the right treatment, and make sure their billing is submitted

through the proper insurance group.

Accomplishments

I am generally the first person people see when they come into the ER, so making sure I greet them with

a warm friendly smile so they feel comfortable and at ease. I feel like this has a huge impact on their first

impression of the hospital.

Skills Used

Patience

Customer service

Patient privacy

Multi- tasking

Being able to remain calm under pressure

Baretender/Server

Royal Lounge - Olympia, WA - March 2012 to March 2014

Responsibilities

Lead Bartender

Serving and mixing cocktails

Responsible for cash register, cash drops, credit card close outs

Opening and closing bar

Cleaning and restocking bar

Night club, comedy shows, concerts, etc

Accomplishments

Class 12 Mixologist Permit

Skills Used

Customer Service

Hosting

Cocktailing

Retail sales consultant

AT&T - September 2011 to November 2013

customer service, full account servicing, activations, cellular and electronic sales, cash handling, deposit open/

closing store. Meeting monthly sales goals and quotas.

Housekeeper and Dog Sitter

KRISTA WHITAKER - Tumwater, WA - September 2009 to January 2012

Tumwater 360-***-****

Housekeeper

Cleaning all rooms in home

Dusting, dishes, window, floors, laundry, organizing, etc

Dog sitter includes interacting, walking, feeding, napping, loving, etc...

Sales Associate

Radio Shack Corporation - August 2009 to April 2010

wireless and electronic sales, customer service, cash handling, bank deposits, open/ closing store.

Customer Service Rep. handling inbound calls

ACS-Affiliated Computer Services - April 2008 to April 2009

APRIL 2008- APRIL 2009

Tumwater 360-***-****

- Customer Service Rep. handling inbound calls for VZW, full account servicing.

EDUCATION

Certificate of Massage in Massage Therapy

Bodymechanics school of massage - Olympia, WA

2010 to 2010

HS DIPLOMA in High School

River Ridge - Olympia, WA

2002 to 2006

Contact this candidate