May E. Pescones
Block ***, Lot ** Lira St. Ph * North Fairview Quezon City 090******** ***********@*****.***
Objective
Customer service management is my experience that can be utilized to improve customer satisfaction.
To obtain a position that will enable me to use my strong organizational skills, educational background,
and ability to work well with people. Create integrated strategies to develop and expand existing
customer sales. Provides the latest information to customers about the latest products in the market by
creating strong communications with them.
Core Competences
Inventory Management Stock/product maintenance Client Assessment
Customer service Management System and actual on-hand Balancing Promo Implementation
Promo Monitoring First in- First out Creates Promo ID’s
Price Event Listing
EMPLOYMENT HISTORY
Sales Assistant October 2012 – present
Puregold
Del Monte Kanlaon Branch Barangay.
Maharlika, Quezon City
Main function
Greet, serve and assist customer .
Prepare and updates Price event every day.
Maintains availability of stocks in the selling area especially high and fast moving items by
sending Purchase Order forms into buyers through centralized intranet.
Weekly monitoring of top 100 best seller items by providing their on hand stock status.
Maintains communication and resolve concerns between departments through the use of hand
held radio.
Sends Concerns to all buyers regarding stocks availability.
Providing legal concerns on Merchandizing Department .
Assist Product Advisors and its agents.
Sending Wholesale Purchase Orders for immediate customer satisfaction.
Keeps track on new email updates especially newly sent promos.
Documentation and filing of promos for easy tracking.
Monitors promo items especially its duration.
Giving high attention on HIGH PRICED ITEMS and inventory’s it three times a week.
First –in- first-out philosophy
Major Accomplishments
● Provides fast and immediate implementation of Promos even the merchandizing department is out of
office by communicating to the managers.
● Manning and assigning personnel to every part of the store’s area where customer is mostly to be
rendered with and to be assisted with.
● Provides supervision on departments that has no sales assistant and supervisor assigned.
Sales clerk February 21,2012 – July 15,2012
SM Supermarket
SM Fairview Quirino Highway, Cor. Regalado Pasong Putik, Novaliches Quezon City
Main function
Displays products and maintains product availability.
Giving purchase order to the sales assistant.
Serves and assist customers.
Displays and replaces shelf tags to ensure update of price.
Major Accomplishment
● Provides general routine cleanliness and availability on items that SM stores are highly priced.
SKILLS
Computer Literate/MS Word, MS PowerPoint, MS excel, Data Base, System Inventory
EDUCATION HISTORY
Course
2007-2011
Bachelor of Science in Business Administration
Major in Marketing Management.
University
Misamis University
Ozamiz City 7200
2006-2007
High School
Riverside National High School
Riverside Kolambugan, Lanao Del Norte
PERSONAL DATA
SEX Male
AGE 25 y/o
DATE OF BIRTH May 6, 1989
CIVIL STATUS Single
CITEZENSHIP Filipino
RELIGION Catholic
HIEGHT 5’4 (163cm)
WEIGHT 55 klg
GARDIAN Mrs. Angel Grace E. Pescones
ADDRESS Block 217 lot 19, Lira St. Phase 8
North Fairview, Quezon City