Customer Service Medical

STEEVE SEJALBO

Union City, CA ***** Cell: 510-***-**** **********@*****.***

Objective:

To obtain a Phlebotomy position in your facility to utilize my skills and gain experience in the medical laboratory

field and other medical settings

Experiences

Eden Villa Assisted Living Castro Valley, CA

Medication Technician / Floor Supervisor / Caregiver 10/2010-Present

• Responsible for assisting residents with administering and following medication orders

• Monitor and direct the work of caregiver staff and assuring facility’s rules are performed.

• Help residents with activities of daily living and assisting staff and residents with emergency procedures.

• Communicating via phone, email and fax with physicians and nurse in accordance to resident’s care plan.

• Answers telephone, direct calls and take messages from physician’s office, pharmacy and hospital departments

• Review and update patient files, records and other documentation daily

Washington Hospital Fremont, CA

Emergency Room Volunteer May 2014

• Primary emotional support for patients and families while medical staff are providing medical procedures

• Completed 100+ volunteer hours in patient support, training incoming volunteers by presenting orientations in

emergency guidelines in ER, evacuation procedures and other daily volunteer tasks.

Quest Diagnostics Sutter Street, San Francisco, CA

Phlebotomy Externship Mar 2014

• Successfully specimen collection such as completing 200+ venipunctures and occasional urine samples

• Processed and centrifuged blood samples and urine analysis

• Assuring in coming patients are greeted with warm presence prior to preparing for sample collection

• Filed all clients’ medical information on patients of various age, weight and health statues

• Transported specimen appropriately based on OHSA and HIPAA compliance and safety rules

• Disposed all hazardous materials and specimens such as needles, sharps and used medical wastes

Century Theaters in Hayward Hayward, CA

Concessions Assistant Manager, Cashier, Moneyroom 08/2008-10/2010

• Manages and training food service employees in compliance with OSHA and HIPAA compliances

• Responsible for ordering and restocking inventories every week.

• Depositing money and managing money safes for cash register use.

Century 25 Theatres Union City Union City, CA

Concessions Assistant Manager, Cashier, Box Office 10/2005-08/2008

• Experienced in cash register, money handling and especially dealing with customer service

• Encouraging employees in upselling concession products to increase weekly revenue.

• Completing employee schedules, manage calendars and prepare for meeting agendas

Education

Chabot College June 2014 Hayward, CA 94545

Associates in Liberal Arts (Emphasis in Mathematics and Science)

Bay Area Medical Academy Nov 2013 San Francisco, CA 94102

Certified Phlebotomy Technician 1

James Logan High school 2003-2007 Union City, CA 94587

Certificates

American Heart Association BLS for Healthcare Providers CPR July 2015

Bay Area Medical Academy, San Francisco, CA

Certified Phlebotomy Technician Program NCCT National Exam Score: 81/100 Nov 2013

CPT-1 License California Department of Public Health CPT68922 May 2016

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