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Medical Assistant Customer Service

Location:
United States
Posted:
July 31, 2014

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Resume:

Limata Bello **** Shallow Creek Loop. Apt ***

Manassas, VA 20109 202-***-****

**.********@*****.***

Certified Medical Assistant

NRCMA with experience in a multi physician medical practice. Known for dedication to providing premium patient

care. Skills include:

Medical Office Management Inventory & Filing Patient Scheduling

Pedratics Vitals Assist IV/ Infusion

Clinical Lab Phlebotomy EKG/ECG

Data Entry (55 WPM) Immunization/Injections HIPAA/OSHA Knowledge

Education

ACT College (The Applied Health School) 9-201*-*-****

Certified Medical Assistant (NRCMA), 2011 Present

Certified Phlebotomy Tech (NRCPT), 2011 Present

Certified in First Aid & CPR, 2011 Present

High School Diploma, Freestate Challenge Academy Aberdeen Proving Grounds, MD, 2005

Professional Experience

INOVA Family Medicine- Gainesville, VA

Medical Assistant / Multispecialty, 12/2011 to 6/2014

Serve as a key member of health care team for a busy Family practice. Assist Four MD’s in ensuring optimal patient

care and smooth daily functioning of office and clinical.

• Working with EMR (EPIC, Pulse & Care 360)

• Proficienced in taking patient medical histories and vital signs, as well as in performing injections and

various diagnostic procedures (EKG’s, Prepare injections for MD, Phlebotomy, Nebulizer treatments.)

• Immunization/ Injection ( for adults & childeren)

• Efficient in handling administrative duties (e.g., answering phones, scheduling appointments, maintaining

medical records, rooming patients, calling in prescriptions) that allowed doctors and nursing staff to focus on

the health concerns of their patients.

• Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.

• Helped implement practice’s quality assurance and control program. Efforts ensured compliance with HIPAA

and OSHA regulations; improved patient care/satisfaction.

• Doing basic surgical procueder

• Working with Pediatrics

VA Gateway Urgent Care Center – Gainesville, VA/ Fairlakes, VA

Medical Assistant / Medical Receptionist, 08 2011 01/2012

Serve as a key member of health care team for a busy Urgent Care practice. Assist four MD’s in ensuring optimal

patient care and smooth daily functioning of office and clinical.

● Proficienced in taking patient medical histories and vital signs, as well as in performing injections and

various diagnostic procedures (EKG’s, Prepare injections for MD, Phlebotomy, Nebulizer treatments.)

● Billing and Some Coding

● Opening and closing Office, Bank Deposits.

● Sending lab orders out.

● Working with Care360, Quickbooks

● INS Physical

Arthritis & Osteoporosis Center of Northern Virginia Manassas, VA

Medical Assistant Extern, 2011

Serve as a key member of health care team for a busy Rheumatologist practice. Assist two MD’s as well as NP and

RN team in ensuring optimal patient care and smooth daily functioning of office.

● Efficient in handling administrative duties (e.g., answering phones, scheduling appointments, maintaining

medical records, rooming patients, calling in prescriptions) that allowed doctors and nursing staff to focus on the

health concerns of their patients.

● Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing

injections and various diagnostic procedures (EKG’s, Prepare injections for MD and NP, Assist in DXA, Assist in

Nerve Conduction studies.

● Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.

● Helped implement practice’s quality assurance and control program. Efforts ensured compliance with HIPAA

and OSHA regulations; improved patient care/satisfaction.

Comcast Cable Company, (Customer Service Executive) Manassas, VA 2008 2010

● Multitasking using computer and phones.

● Achieved consistent client satisfaction.

● Engaged in keeping business records, collecting and paying accounts.

● Able to communicate and interact effectively with individual of all levels.

References;

Available upon request



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