Customer Service Sales

Location:

Posted:

July 31, 2014

Matt Ackman

Palm Harbor FL 34683

*****.******@*****.***

Experience

County Market (9/2011-5/2014) Champaign, IL

Store Director

Maintain budget for all departments

Weekly labor plans

Supervise department managers/overall staff, evaluations

Sustain inventory and determine sales/advertising strategies

Daily reports for bookkeeping and cashier performances

Ensure safety and security standards are upheld

Assistant Store Director (3/2009-9/2011)

Purchased for grocery, frozen, and dairy departments

Scheduled labor hours for all departments

Display planning/merchandising

Observed and enforced all store rules/company policies

Conducted performance and disciplinary evaluations

Maintained safe and clean store environment

Rogers in Rantoul (2003-2009) Rantoul, IL

Parts Manager

Maintained a balanced inventory according to service/customer needs

Assisted in establishing price parameters

Monitored and adjusted inventory to minimize obsolescence

Performed all purchasing needs

Returns to suppliers, warranty items and corrective action items

Supervised parts counter personnel, including evaluations

Service Advisor (1997-2003)

Customer Service-including inspections, test drives, scheduling service

Warranty verification, service contracts

Developed estimates by costing materials, supplies, labor, deductibles

Prepared repair orders by describing symptoms, problems, and causes

discovered

Maintained automotive records by recording problems and corrective action

planned

Participated in educational opportunities, reading manufactures

publications