Staff Training
Resume:
Beena Mary Mathew
**** ****** *** ***. ****, Stafford, TX 77477
Cell: 708-***-****
Home: 832-***-****
***********@*****.***
PROFILE
• Strategically driven leader with proven ability to teach, create and spearhead change and sustainable
initiatives; looking for an ethical company to utilize managerial skills.
• Leads by example and ensure the execution of all safety, security, quality operations of an organization.
• A position that will help utilize skills in organizational leadership,team building, client
relations,performance enhancement, coaching facilitation and alliance building.
• Provide day to day leadership and management to a service organization that mirrors the adapted mission
and core values.
WORK EXPERIENCE
Vita Living, Houston, TX 08/2014-Present
Behavioral Specialist
• Monitor and Collect Behavior Graphs/Data from individual group homes
• Oversee and assist staff with daily behavioral issues and concerns with individuals with intellectual
disabilities
• Maintain daily observation of clients with severe behavioral issues and implement behavioral support
plans.
• Create data sheets as needed for various data collection requirements Review home logs daily for staff
concerns and issues at each group home.
• Model and teach staff appropriate techniques according to individual behavioral support plans and
MANDT training to prevent escalation of behavior.
• Training staff on behavioral support plans; Attending and participating in team meetings for individuals
with intellectual disablities.
Disability Rights Texas, Houston,Tx 03/2014-7/2014
Advocate
• Follow and implement the organization's client services, polices and procedures regarding client
interviews, case records, investigations and case documentation
• Master technical information of applicable program areas and relevant statutes and polices
• Develop and maintain a caseload within the level set by the supervising attorney
• Clearly communicate relevant case information to client's, fellow staff members, other stakeholdersand
necessary parties, throughout the case
• Assist clients through the process of case advocacy and negotiations
• Travel as needed to provide case and other related services
Vita Living, Houston, TX 09/2013-03/2014
Behavioral Specialist
• Monitor and Collect Behavior Graphs/Data from individual group homes
• Oversee and assist staff with daily behavioral issues and concerns with individuals with intellectual
disabilities
• Maintain daily observation of clients with severe behavioral issues and implement behavioral
support plans.
• Create data sheets as needed for various data collection requirements Review home logs daily for
staff concerns and issues at each group home.
• Model and teach staff appropriate techniques according to individual behavioral support plans and
MANDT training to prevent escalation of behavior.
• Training staff on behavioral support plans
Texas Department of Aging & Disability Services,
Richmond, TX
06/2013–09/2013
Director of Forever Young Richmond State Supported Living Center
• Supervises 8 staff within the Forever Young Program for individuals who are over the age of 50 and are
retired that have intellectual disabilities.
• Monitors all data collection on programming, service plan, positive behavioral support plans, staff, and
agency policy & procedures.
• Hire new staff members, Interviews, develop assessments, utilizes Human Resources (CAPPS/ACCESS
HR) software to track staff records/development notes, and ensures accountability/objectives within
department.
• Processes inter-agency referrals and coordination of services for individuals within the organization
being served to enter into Forever Young program.
• Participates in staffing and all meetings required by agency for individuals and their current needs.
• Assists in training of staff to ensure correct documentation according to Intermediate Care Facility Rules
and Regulations for the State of Texas
• Control expenditures against budget, particularly in the areas of recruitment, compensation, benefits and
staff development. Encourage proactive strategies for responding to employee relations issues to minimize
potential expenses.
• Manage administrative and operational systems for maintaining all employment and personnel records,
ensuring compliance with legal requirements.
• Ensure a productive work environment that encourages positive, effective working relationships and
open communications, and that is respectful of the gender and cultural diversity of the organization’s staff,
volunteers and members. Takes prompt, appropriate action to respond to conflicts between staff members.
• Support the recruitment and selection of staff with the qualifications necessary for successful
performance, recommending recruitment sources and strategies and assuring the recruitment process and
associated records are maintained in compliance with regulatory requirements. Support staff career
development, identifying opportunities for training and skill building within budget limits.
Pact Inc. Service Coordination Agency, Lisle, IL 02/2009-05/2013
Service Coordinator- Community Services/Du Page County
• Participated in initial service authorization for clients in Medicaid Waiver programs.
• Collect all pertinent client information necessary for annual re-assessment and continuation of waiver
funding for individuals of caseload of 63+ clients.
• Provided advocacy/resources to clients and their families on Children & Adult Medicaid Waiver
program of IL.
• Maintain client files per policy and procedure Waiver manual of IL Department of Human Services and
complete all required and necessary documentation for program guidelines.
• Developed and maintained professional relationships with outside non-profit organizations that were
facilitating services through the Waiver program in IL for families on caseload.
• Tracked schedule of visits using Microsoft Excel Spreadsheet
• Maintained daily case notes/documentation on cases for Prioritization of Urgency of Need for Services
waiting list in IL and for current caseload of 63+
• Completed quarterly reports/home visits of 63+ active cases of individuals in the IL Home Base Waiver
Support Program in Du Page County, IL.
• Maintained professional relationships with service provider agencies and families receiving services
• Completed documentation and paperwork for all initial services and continued services
• Completed Individual Client and Agency Planning assessments to continue individual funding through
IL Department of Human Services
• Assisted with advocating for individuals on caseloads at school settings to ensure services were rendered
both at home and at school
Triton Community College, River Grove, IL 10/2007-05/2013
Adjunct Faculty-Higher Education
• Program and curriculum development of introduction to psychology, child psychology, social
psychology
• Designs learning centered instruction by establishing classroom environment conducive to learning and
student involvement as well as effectively planning and preparing for classes and student success.
• Promotes student success by showing flexibility in style and work schedule as well as exhibiting a
passion for teaching students and engaging them in the learning process.
• Contributes to a learning culture by participating in curriculum and system task forces, supporting local
campus events such as orientation, graduation and various workshops and meetings throughout the campus.
• Relates professional/life/industry experience by the continuation of professional/technical skills
development, the introduction of industry perspective into courses and the active awareness of industry
trends and opportunities.
• Trained and used Blackboard enhanced technology within the community college setting
• Manages the learning environment through keeping accurate records, submitting grades and other reports
on time, and enforcing campus academic and attendance policies.
• Designs and delivers class instruction through the development of instructional plans to meet course
competencies, the development of activities which support lesson objectives and instruction approved by the
college.
• Enables the achievement of competencies for student achievement and evaluation of learning by
providing instruction which fosters competencies and establishes student performance criteria and
evaluation.
American Intercontinental University,Hoffman Estates,IL 12/2008-02/2009
Prior Learning Assessment Specialist
• Evaluate student transcripts and other evidence of prior learning
• Develop educational plans for current students – undergraduate and graduate, domestic and
international
• Participate in assessment and development of policy regarding credit for prior learning
Garden Center Services, Burbank, IL 06/2006-12/2008
Case Manager/QIDP
• Focus on premier therapeutic consumer experience that meets and exceeds expectations both now and in
the future through the implementation of each Consumer Experience Model(CEM) stage: (1) Pre-admission;
(2) Admission; (3) Service Delivery; (4)Pre-Discharge; and (5) Discharge.
• The Clinician/QIDP facilitates these outcomes through each stage of the consumers’ Life Experience
Model by (1) Knowing their Story; (2) Promoting Strengths; (3) Teaching and Learning; (4) Encouragement;
and, (5) Celebrating Success and engages each consumer in their life experience by providing opportunities
for Living, Learning, Working, and Participating in the course of each consumers journey towards their
Desired Outcome of Treatment.
• Complete Individual Agency and Client Planning Assessment on an annual basis
• Assist in the development, administration, and documentation of HR policies and procedures for all
company personnel.
• Aggressively and with passion drive the firm culture of a high performance culture through progressive
performance and talent management strategies.
Oak Leyden Developmental Services,Oak Park, IL 06/2002-04/2006
Case Manager/Staffing Supervisor
• Maintain respectful relationships which recognize client’s rights as a citizen and promotes their
dignity, well–being, personal choice, and self–esteem.
• Ensure strategies identified in the Service Plan, followed by providing support to client’s
participation in preferred activities and goals.
• Provide clients with formal / informal training to increase competence, self–reliance, power, choice,
and independence.
• Promote growth and achieve habilitation with primary program emphasis on self–help skills,
communication skills, perceptual motor skills, social/recreational skills, domestic skills,
community living skills, behavior management.
• Follow established formal behavior support plans and guidelines for positive behavior support
programs as outlined.
• Assist in developing positive behavior supports by providing feedback about individual’s
preferences.
• Accompany individuals on community activities and provide informal training in appropriate social
behaviors.
• Support clients’ participation in cultural, recreational, and educational activities both at home and in
the community.
• Communicate and collaborate with family members, other service professional and agencies in
accordance with the treatment plan to provide continuity of approach, to increase the probability of
attainment of objectives, and an integrated program that meet client needs.
• Responsible for the overall direction, coordination, and evaluation of this program; carries out
supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Responsibilities include training employees; planning, budgeting, assigning, and directing work;
appraising performance; rewarding and disciplining employees; addressing complaints and
resolving problems.
• Maintain required certification as required by the staff development procedures including
attendance at required in–service training and staff meetings along with maintenance of quality
and quantity of personnel training.
• Maintain successful completion of any required course work and training proficiency.
• Provides staff feedback concerning their teaching skills (I.E. Quality Assurance Forms).
• Model appropriate behavior to staff when teaching staff and/ or residents.
• Coordinates with departmental supervisors to ensure consistency with training across shifts.
• Control expenditures against budget, particularly in the areas of recruitment, compensation, benefits
and staff development. Encourage proactive strategies for responding to employee relations issues
to minimize potential expenses.
• Manage administrative and operational systems for maintaining all employment and personnel
records, ensuring compliance with legal requirements.
• Ensure a healthy and safe environment that complies with all OSHA and other regulatory
requirements.
• Ensure a productive work environment that encourages positive, effective working relationships
and open communications, and that is respectful of the gender and cultural diversity of the
organization’s staff, volunteers and members. Takes prompt, appropriate action to respond to
conflicts between staff members.
• Support the recruitment and selection of staff with the qualifications necessary for successful
performance, recommending recruitment sources and strategies and assuring the recruitment
process and associated records are maintained in compliance with regulatory requirements.
• Support staff career development, identifying opportunities for training and skill building within
budget limits.
Glenkirk Northbrook, IL Apr 1999-May
2002
Case Manager/Direct Support Professional
Worked with intellectual disabilities individuals who have retired and provided support in recreational and
leisure programs.
Provided programming support for the individuals in the Masters Senior Center program.
Case management o activities that involvement in daily work or social activites.
Implementation of individual service plans, education plans and behavior programs.
Gathering behavioral program and goal progress data to determine appropriate program implementation.
Involvement in programming at residential and day programming sites.
ACTIVITIES, HONORS, AND CERTIFICATES/TRAINING
Honors in Psychology at National-Louis University Undergraduate Dec 1998
Christine Smith Award at National-Louis University Undergraduate Apr 1997
Certificate Post Bachelors in Organizational Psychology Graduate School Dec 2006
CPR Certification June 2013
Prevention Management of Aggressive Behavior (PMAB) June 2013
MANDT Trained for Aggressive Behavior June 2013
Civil Rights and Workplace Violence June 2013
CAPPS/ACCESS HR June 2013
Certified MANDT Instructor
Dec 2013
Pursuing PHR Certification
Dec 2014
EDUCATION
National-Louis University, Chicago, IL National-Louis University, Chicago, IL
MA-Organizational Psychology BA– HumanServices/Psychology
Graduation Date: June 2005 Graduation Date: December 1998
GPA: 3.55 GPA: 3.36
Thesis: “The relationship between education,retention and job satisfaction in employees who work with
the developmentally disabled population.”
References Upon Request
Contact this candidate