Customer Service Sales
Resume:
David Cosby
To obtain a PH.D in Psychology and open my own practice
Vienna, GA
**********@*****.*** - 229-***-****
WORK EXPERIENCE
Customer Care Center Sales Represenative
State Farm Insurance Company - Atlanta, GA - 2014 to Present
Responsibilities
Interface with customers via inbound or outbound calls or the Internet for the purpose of selling complex
products, and services. Responsibilities include processing customer orders and sales; providing and receiving
various information; producing bills and handling billing information as far as taken and making payment
arrangements, and handle billing issues. Selling client products plus handling miscellaneous customer service
and general information calls via the phone or Internet.
Accomplishments
Lisensed Professional Insurance Agent
Janitor
Professional Pros - Vienna, GA - November 2013 to Present
Responsibilities
Keep buildings in clean and orderly condition. Perform heavy cleaning duties, such as cleaning floors,
shampooing rugs, washing walls and glass, and removing rubbish. Duties may include tending furnace and
boiler, performing routine maintenance activities, notifying management of need for repairs, and cleaning snow
or debris from sidewalk.
Customer Service Representative
Arise - Atlanta, GA - June 2013 to Present
Responsibilities
Interface with customers via inbound or outbound calls or the Internet for the purpose of selling complex
products, and services. Responsibilities include processing customer orders and sales; providing and receiving
various information; producing bills and handling billing information as far as taken and making payment
arrangements, and handle billing issues. Selling client products plus handling miscellaneous customer service
and general information calls via the phone or Internet.
Sales and Service Representative II
Convergys - Valdosta, GA - December 2011 to November 2012
31605
Interface with customers via inbound or outbound calls or the Internet for the purpose of selling complex
products, and services. Responsibilities include processing customer orders and sales; providing and receiving
various information; producing bills and handling billing information as far as taken and making payment
arrangements, and handle billing issues. Selling client products plus handling miscellaneous customer service
and general information calls via the phone or Internet.
Material Handler/Warehouse Worker
Spherion - Byron, GA - June 2011 to August 2011
31008
Ensure that all products go through their required machinery. Refrain machine from bending and tarring the
product apart. Taking in account for products destroyed by the machinery. Filling out all required paper work
to ensure that products are account for and, also removing rubbish.
Cook/Server
Marise's Country Cooking II / D.C.S.D - Pinehurst, GA - October 2008 to May 2009
Hawkinsville Rd, Pinehurst, GA 31070
Prepare food. Fill dinner trays with the food to be served. Preforming heavy cleaning duties, such as cleaning
floors, counters, dinner trays, bathrooms, washing walls and freezers. Remove all rubbish.
Cashier
Dairy Queen, Walker Jones Company - Unadilla, GA - January 2008 to September 2008
31091
Ensure that each customer receives outstanding service by providing a friendly environment, which includes
greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and
all other aspects of customer service. Maintain an awareness of all promotions and advertisements. Accurately
and efficiently ring on registers and accurately maintain all cash and media at the registers. Communicate
customer requests to management. Maintain orderly appearance of register area and supplies stocked. Any
other tasks as assigned from time to time by any manager.
EDUCATION
Bachelor's in Clinical Psychology
Valdosta State University
August 2010
General Studies
Dooly County High School
July 2006 to May 2010
ADDITIONAL INFORMATION
Skills
Microsoft Office
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