Ashley N. Smith
Address:
Stockbridge, Georgia 30281
Primary Phone: 678-***-****
Secondary Phone: 678-***-****
Email: *********@***.***
Objective
To secure a position in the organization that offers challenge and opportunity for my career
development and at the same time serve the organization to the best of my capabilities. I would
like to gain new skills while utilizing my current area of expertise of procurement and employee
satisfaction services with in a positive team environment.
Education
June 1, 2007 Stockbridge High School- High School Diploma
January 12, 2013 Clayton State University-Attending
Awards
March 24, 2011 Zaxby’s Certificate of Completion Assistant Manager Certification
Work Experience
December 2011 Currently
Sweet Auburn Market(The Paradies Shop)Atlanta, Ga 30320-Retail & Barista
Associate
• Excellent Sales Ability
• Operate Cash Register/Process Payments
• Strong Communication Skills
• Identify And Solve Customer Needs
• Set up promotional displays
• Kept a tidy store front and replenished stock as needed
• Handled all customer issues with understanding and a satisfying resolution
• Follows Health Code Procedures
• Prepares Quality Drinks according to Sweet Auburn Market Policy
• Follows standards for merchandising, stocking, rotating and storing products
.
October 2010-December 2011-Shift Manager
Zaxby’s Stockbridge Georgia 30281
*Increase sales by providing outstanding product and service *assist in providing team
members with the appropriate training. *work lunch, dinner and weekends, monitoring
quality of food and service. *execute all systems daily to insure a clean, organized restaurant,
prepared to deliver quality food and encore service. *utilize all management tools to keep
neat, accurate and current records providing the historical data to. Plan for increased profits.
*operate in accordance with established performance, profits and operating standards as set
out in the operation manuals. *supervise and motivate team members to. Perform to their
highest possible level of ability. *have a good working knowledge of all equipment; assist in
preventive maintence of a unit. *maintain high standards of service throughout the
.operational day by demonstrating management by example. *assist in the timely execution
of all marketing plans. *communicate openly and honestly with subordinates, superiors and
all others about plans progress and problems. *provide leadership by with enthusiasm, a
positive mental attitude and commitment toward company objectives. Create an encore
environment. *perform such other duties, as directed by the general manager or assistant
manager *responsible for increasing sales and making a profit. *maintain an attitude of
flexibility that allows performance beyond the parameters of this position description
*Creating truck orders
*Performed extensive inventory count at the end of the week and completing the paperwork
for the end of the week as well.
November 2007-September 2010-Cook
Zaxby’s Stockbridge Georgia 30281
*assembling menu items *prepping all food items *packaging the menu items *portion
control *proper holding and storage of all food items *taking out trash *assisting in the front
of house operations as necessary *unpacking and storing incoming inventory orders.
*reporting to management when equipment is malfunctioning. *cleaning the kitchen and
storage areas. *cleaning and maintaining equipment
July 2007 – September 2010 -Cashier
Zaxby’s Stockbridge Georgia 30281
Extend a warm and friendly greeting to all customers. *Explaining menu and answering
product questions *taking customers orders accurately *relaying the order to the kitchen staff
*accepting payment from customers and making change correctly *operating the cash
register and being responsible for cash receipts *presenting orders to customers, properly
packaged and with all necessary accompaniments and utensils. *thanking each customer for
their business. *generating additional sales whenever possible by suggesting additional menu
items to the customer. *counting the change bank in the register at the beginning of the shift
*stocking adequate supplies of paper goods, condiments, beverages, etc for serving
customers. *prepping drinks and assisting in kitchen peep of items such as sauces, salads,
produce etc. *cleaning all customer areas. *presenting to management when any front of
house equipment needs service or inventory is needed. *prepping food as needed. *removing
trash from waste receptacles.
References:
Bryan Melton General Manager 404-***-****
Keylesta Campbell Mentor 678-***-****
Kristie McCree Former –Co-worker 678-***-****