Customer Service Sales

Paul A. Boyum

**** ******* ****** *.*. Minneapolis, MN 55418 612-***-**** **********@***.***

Summary

Experienced and dedicated server and bartender that is experienced and knowledgeable in selling, cuisine and

wine knowledge. Punctual and professional sales person that strives for perfect quest experience and return

clientele.

Highlighted Skills and Abilities

International Cuisine Knowledge Spirit and Craft Beer Knowledge

Old World / New World Wine knowledge Personable and Friendly

Time Management Efficient and Reliable

ServSafe Specialist Mixology

Collaboration with Management Collaboration with Coworkers

Career Qualifications

Service

• Assess guests needs and anticipate guests requests for perfect dining experience

• Establish professional relationships with quests resulting in repeat clientele

• Knowledge of all cuisine and beverage products for increased sales and guests experience

• Working as a team member to achieve daily and business goals of ownership

• Organization of business wares and product to ensure zero waste and loss of profits

• Adhering to company policies and procedures to become an employee in good standing

• Plan, prepare, execute and follow through for onsite and offsite catering and events

• Use time management, leading by example insuring excellent guest experiences

• Collaborate and coordinate with all areas of the business to ensure overall dining experience

• Understanding and accuracy of Point of Sales Systems to decrease mistakes and loss of revenue

• Organizing and prioritizing daily action plans for guests orders and side work duties

• Suggestively sell all features, specials and promotions to all clientele

• Setting examples of positive attitudes and for staff and management

• Encouraging all staff to excel and amplify their service anticipating all guests’ wants and needs

• Surveying properties insuring high quality appearance, functionality and safety for all guests

• Attentively listening to guests requests, analyzing, and efficiently organizing services and products

Employment History

Presbyterian Homes, Spring Park, MN 2012 - 2014

Wondrous Azian Kitchen, Minneapolis, MN 2011 - 2012

Emerge Community Development, Minneapolis, MN 2010 - 2011

Peninsula Malaysian Cuisine, Minneapolis, MN 2009 - 2012

Azia inc. LLC, Minneapolis, MN 2005 - 2008

Bobino Café and Wine Bar, Minneapolis, MN 2000 - 2005

Computer Skills

Microsoft Office MS Word Excel Publisher Access Adobe Outlook Internet Explorer

Education

Minneapolis Community College Bachelor of Science Nursing 2013 -

2016

Minneapolis Community College Nursing Assistant Home Health Aide 2012

Certified

Normandale Community College Human Services, Global Career Development 2009 Certified

Volunteer Experience

Activities Assistant Catholic Eldercare Minneapolis, MN 2012

Life Skill Facilitator St. Vincent de Paul Minneapolis, MN 2008 - 2011

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