Customer Service Medical Billing
Resume:
Cathy Meshel
267-***-**** Bristol, PA 19007 ***********@*****.***
Skills Summary:
Microsoft Office Software Patient Charting
Conflict resolution Claims Processing
Customer Service/Call Center Accounts Receivable
Team Work Bank Reconciliation
Medical Billing & Coding (ICD-9,CPT)
Professional Experience:
Cleaning Service, Croydon, P.A. 2011 to 2014
Housecleaning/Caregiver
Managed general housecleaning for established clients
Organized household products, rooms, storage, etc.
Assisted clients with daily activities, laundry, preparing meals
Doc Bresler’s Cavity Busters, Philadelphia, P.A. 2009 to 2011
Office Administrator/Receptionist
Managed and Coordinated all special needs cases and treatments
Performed front desk receptionist duties as required
Administered high volume patient call center for a practice of Pediatric Dentists across 8
different locations
Schedule and confirmed appointments using Dentex management software
Verified/Confirmed Insurance coverage of patients
Coded and Submitted claims to Insurance companies
Established and Maintained patient charts
Tristate Medical Billing Associates, Philadelphia, P.A. 2005 to 2008
Billing and Coding Representative
Reconciled Insurance Reimbursements and Billed Patient Balances
Posted and Coded Patient/Insurance Payments to the appropriate accounts.
Negotiated Settlements and Payments for Outstanding Patient Account Receivables
Finalized and Performed Sign-off on Specialty Cases for Motor Vehicle, W orkman’s Compensation, and
Disability
Evaluated Charity Needs for billing purposes and expedited when required
Utilized MedFax for verification and referrals
Total Dental Concepts, Inc., Philadelphia, P.A. 2004 to 2005
Dental Receptionist
Performed all required front desk duties as a medical receptionist, including scheduling,
greeting, phone etiquette, etc
Submitted patient claims to Insurance companies
Discussed patient treatment plans and reasoning
Updated and organized patient charts
Became proficient with the capabilities of NaviNet
Education:
DPT Business School, Philadelphia, PA 2003-2004
Graduated w/Honors in Medical Practice and Billing
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