Customer Service Medical Assistant

Jacqueline Estrada

** ****** **, ********, ** ***03 (H) 973-***-**** (C) 862-***-****

******************@*****.***

Professional Summary:

Medical professional with six years’ customer service experience seeking a position as a medical

assistant where my experience will add value to your office.

Skills:

● Clinical: vital signs, injections, phlebotomy, EKG – setup and recording, laboratory procedures

● Administrative: Medisoft - billing/coding, EMRs, scheduling, phones

● Bilingual: English and Spanish

● Technical Skills: Microsoft Word, PowerPoint, Excel and Outlook and basic internet usage.

● American Heart Association BLS for the Healthcare Provider

Certification: American Heart Association CPR/AED & First Aid 2013

Languages: Bilingual Spanish (Verbal and Written)

Technical Skills: Windows XP, Microsoft Office 2003/2007: (Word, Excel, Access and PowerPoint)

Work Experience:

Medical Assistant Riverside Medical Group, Hackensack 6/2013- Present

Measured vital signs and performed EKG’s

●

Collected specimens (blood, urine)

●

Completed patient history intake and documented chart

●

Prepared medications and vaccines

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Sterilized Instruments and prepared patient rooms

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Medical Assistant Extern Clifton Medical Center, Clifton, NJ 1/ 2013 – 3/2013

● Obtained patient history, vital signs and recorded in electronic records.

● Phlebotomy – drew blood and prepared sample and requisition forms for laboratory.

● EKG – setup and recording.

● General Patient Care – answered questions and assisted patient prior to examination.

● Provided general office support including contacting pharmacy/renewing prescriptions, filing, faxing,

stocking examination rooms and appointment scheduling and confirmations.

● Administer injections.

● Specimen collection and testing.

Financial Agent Primerica, North Haledon, NJ 12/2011 –

Present

● Handle sales of life insurance and investments.

Cashier Kid City, Clifton, NJ 4/2012 – 7/2012

● Provided customer service and cashiering duties.

Shift Manager Boston Market, Clifton, NJ 11/2009 – 2/2012

● Oversaw all facets of restaurant including customer service, staff scheduling and work

performance, inventory and stocking, food preparation and general maintenance.

Cashier Rita’s Ice 5/2006 – 9/2007

● Provided customer service, prepared orders and accepted cash and credit payments.

Education:

American Institute Medical Assistant program 5/2012 – 3/2013

Passaic County Community College Criminal Justice 2009 – 2012

Passaic County Technical Institute 2005 – 2009

● General studies. Completed Emergency Dispatcher certification program.

Contact this candidate