Customer Service Medical Assistant
Resume:
Experienced Medical Assistant
Excellent interpersonal skills, written and verbal communication skills.
Basic computer knowledge, MS Office, Outlook, OS -Windows XP, 7
Multi-faceted, efficient & reliable professional with 5+ years of customer service experience
Strong teamwork and customer support
Everest College
Atlanta, Ga
Medical Assistant Diploma 2009
Medical Terminology MediSoft Software Application Venipuncture IV and Port
Front / Back Office Billing / Insurance Electrocardiography (EKG)
Coding ICD9 & CPT Patient Assessment Aseptic Techniques
Medical Ethics First Aid Certified Immunizations / Injections
Metro Medical Associates, Atlanta, GA.
Medical Assistant / July 2009 to Present (On-call)
Read and record temperature, pulse, and respiration
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Compare and submit clinical documentation in accordance with hospital guidelines
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Collect Urine samples
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Perform routine tests such as urine dip stick, vision and hearing test
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Setup patient rooms prior to arrival
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Support diagnostic and technical treatment procedures
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Other duties as assigned
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Arizona’s, Decatur, GA
Waitress / September 2007 – Present
Display courteous, and professional mannerism while assisting customers
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Ability to remain calm and professional under pressure in situations of stress
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o Ability to set and clear tables in an efficient manner
o Prepare itemized checks, and accept payment
o Ability to understand common dietary requirements including allergies and intolerances
(i.e. gluten, dairy, peanut etc.)
o Good understanding of food handling safety
o Ability to wine-match certain meals with a variety of wine choices.
New Horizon Hair Design, Riverdale, GA
Administrative Assistant / May 2002 – April 2007
o Ability to improve and maintain relationships with customers to identify needs
o Answered Multi-line phone
o Created and edited customer facing correspondences
o Make appointments according to customer needs
o Update schedule for stylist
Sally Beauty Supply, Tacoma, WA
Assistant Manager / December 2000 – April 2002
Supervised 5-10 employees at a time
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Responsible for bookkeeping and cash management
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Make cash deposits daily
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Create and maintain schedule for employees
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Recommend appropriate products to customers upon request
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AVAILABLE UPON REQUEST
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