Customer Service Part Time
Resume:
** ********* **, ********, ** *****
**************@*****.***
WILLIAM J. KIM
OBJECTIVE
Energetic, reliable, and adaptable veteran with over 6 years of experience in fast pace environments.
Results-oriented with excellent communication and interpersonal skills. Accurately performs challenging
tasks with precision and attention to detail. Very customer service oriented, able to perform under adverse
situations, and ability to work under high pressure.
EDUCATION
Bachelors of Business Administration (Part Time)
Loyola University Chicago Jan 2012 – Present
KEY STRENGTHS
Hardworking, motivated and goal oriented
Perform well under high pressure
People oriented, great interpersonal skills
Bilingual: English and Korean
Adaptability and Flexibility
W ORK EXPERIENCE
Illinois Army National Guard 2/106 Calvary, Alpha Troop, Pontiac IL Dec 2007 – Dec 2013
Chemical, Biological, Radioactive and Nuclear (CBRN) Sergeant E-5
Promoted from Headquarter (HHQ) battery 123 rd Field Artillery Regiment to Alpha Troop
(ATRP) 106th Cavalry Regiment to the rank of Sergeant.
Implemented Mission-Oriented Protected Posture (MOPP) and directed soldiers to assume the
appropriate MOPP level based on MOPP guidance from the commander.
Identified all deficiencies and took appropriate corrective action for soldiers sleeping in MOPP 4.
Maintained and managed training equipment through inventory, maintenance and repair to
appropriate supervisor.
Deployed to Egypt as part of Operation Enduring Freedom in 2010/11, operating as force
protection across 7 remote outposts on the Sinai Peninsula.
Vi by Hyatt Glenview, IL Jan 2007-Jan 2008
Server
Assisted residents in order selection and recommended specific menu items.
Provided prompt and accurate service.
Promoted inviting and attentive services, visiting the tables of both residents and guest tables.
Panera Bread Skokie, IL Nov 2005- Jan 2007
Associate Trainer
Trained new employees, answering queries and concerns regarding equipment, pricing, and
availability.
Took part in store marketing activities.
Ensured that every customer has a positive experience, building customer relationship.
61 Cherbourg Ct, Wheeling, IL 60090
**************@*****.***
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