Administrative Assistant Customer Service

ASHLEY PHAM

*** ***** ******, ******, *******, N5Z 5C7

H: 519-***-****, M: 519-***-****, ******.******@*****.***

OBJECTIVE

Seeking position of an Administrative Assistant

CAREER SKILLS AND QUALIFICATIONS

• Efficient with data entry in variety of software and database programs

• Extensive knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Excellent communication and organization skills

• Outstanding customer service and time management skills

• Exceptional attention to detail

EDUCATION

September 2012 – April 2014

Office Administration Diploma

Graduated: 4.08 GPA

Fanshawe College, London, Ontario

September 2009 – Apr 2011

Broadcasting Television Diploma

Graduated: 3.55 GPA

Fanshawe College, London, Ontario

CAREER EXPERIENCE

May 2014 – Present

Administrative Assistant Alpha Door System Inc.

(Full Time Summer) London, Ontario

• Set up service jobs

• Answer incoming phone calls

• Organize daily paperwork received from sales representatives

• Prepare correspondence

• Complete Bank Deposits

• File various paperwork

• Generate purchase orders for sales representatives approval

• Data entry of various information given by the Service Manager and Sale Representatives

Medical Administrative Assistant Thames Valley Children’s Centre March 2014 – April 2014

(Work Placement) London, Ontario

• Filed, upkeep and track client information, client-related documentations, and client reports

• Inputted information of clients into the database system

• Performed general office duties such as photocopying, faxing, printing, and date stamping

• Created lists and re-organize supplies in the office

October 2013 – March 2014

Medical Office Assistant Highbury and Huron Optometry

(Volunteer) London, Ontario

• Performed various office procedures

• Filed patient documents

• Packaged patients prescription glasses

• Stocked inventory for charts, eye drops, and contact lens

• Called patients about their glasses

ASHLEY PHAM Page 2

H: 519-***-****, M: 519-***-****

ADDITIONAL CAREER EXPERIENCE

Medical Administrative Assistant London Health Science Centre June 2013 – October 2013

(Volunteer) London, Ontario

• Team Leader for a Live Client Project for the London Health Sciences Centre

• Organized volunteers for the event

• Registered and organized about 60 participants for a prenatal conference

• Prepared folders with various items for the conference

Office Assistant Fanshawe College May 2013 – August 2013

(Full Time Summer) London, Ontario

• Ordered and re-organized supplies for the office

• Inputted information into an online database for work placements

• Performed various office duties

• Created and filed files for the Chair, Faculty and Staff members

• Directed and answered questions that students may have about schedules and appointments

Administrative Assistant Fanshawe College May 2013 - June 2013

(Volunteer) London, Ontario

• Prepared tables, chairs, name cards, folders and dinner for meeting with CCAC

• Took minutes during the meeting about programs updates from the School of I.T.

• Cleared meeting room once the meeting was finished

April 2013 – May 2013

Administrative Assistant Fanshawe College

(Volunteer) London, Ontario

• Took part in an Emergency Preparedness Event

• Registered and organized over 400 people for the event

• Prepared and ran registration for event

• Directed participants to where they need to go after they registered

• Took minutes at debriefing on the positive and negative items that had happened during the event

May 2011– December 2011

Faculty Assistant Fanshawe College

(Full Time) London, Ontario

• Used the media loans database system to sign out and return video and audio equipment

• Reported any lost or damaged equipment to technical staff

• Assisted students and staffs with completing future reservation in the online computer database

• Demonstrated the safe and proper use of the video and audio equipment to students and staffs

• Cooperated in general cleanup of studios, control room, prop room, and editing facilities

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate