Customer Service Representative

Latricia Monroe

property manager - Public Storage

Charlotte, NC

**************@*****.*** - 704-***-****

WORK EXPERIENCE

property manager

Public Storage - September 2013 to Present

leasing agent

mantaining my property

making collection calls

answering customer questions about there storage

showing storage uints to potential customers

cleaning

cashier

infroming customer of policy and produces

table lead

Integra Staffing agency - February 2013 to Present

helping Interanl Revene Service (IRS) with taxes

processing checks

reviewing tax returns

informing my tables about policy and procduers

answering questions that anyone may have about the irs process

sorting mail

working in mail room (opex)

express

Stockroom lead/ sales associate

Augest - 2011 to September 2013

greeting customers as they entered the store

oranized clothes in the store

helping customer with purchses and cashier

problem solving with irate customers

opeing boxes of clothes in a certian amount of time

folding, steaming, tagging, hanging, putting clothes and merchandise on floor

teleperformance

Customer service representative

teleproformance - Fishers, IN - October 2007 to October 2009

Inbound calling and sales

answering questions

updating customer accounts

transfering calls to different departments

accepting payments by phone

garden vision

March 2003-June 2007

vendor in charge of taking cae of plants

watering and purrung plants

perparing sign prices

sweeping floors

Cofffee maker

Aafes - February 2005 to May 2006

prepard coffee and server

kept station clean

take customer orders and cashier

ride operator

Lagoon - June 2002 to October 2004

contal rides

clean station

daily log sheet

open and close rides

EDUCATION

Ivy tech community college in indidnapolis

August 2014

kaplan online university

Contact this candidate