Customer Service Sales

Location:

Posted:

July 27, 2014

THERESA CURTI

PROFILE:

• Excellent interpersonal skills, friendly, pleasant, and able to provide quality support to staff.

• Ability to learn quickly and adapt to a challenging work environment.

• Focused, honest, and detail oriented.

• Innovative and flexible, independent and requires less or no supervision.

OFFICE SKILLS

Microsoft Windows 2000/XP Microsoft Word Microsoft Excel

Microsoft Access Microsoft Outlook Typing: 40 wpm

Internet Explorer/Internet Research Message taking Data Entry

Operation of business and office machines Customer Service Training Filing/ Record keeping

SKILLS/TRAINING/CERTIFICATIONS

CPR Certification Vital Signs Training First Aid Certification

HIPPA Training Nutrition and Health Medical Record Keeping

WORK EXPERIENCE

Medical Claims Processor

PRWT Services, Inc. Philadelphia, PA 09/2011to 08/2012

• Posted data to control records

• Prepared reports including conclusions and recommendations for solutions of administrative problems

• Coordinated workflow and projects on schedule

• Processed check payment to and from the company

• Reviewed correspondence, and medical claims to be directed to the appropriate party

Sales Floor Representative/Cashier

Wal-Mart Philadelphia, PA 02/2010 to 06/2010

Kmart Philadelphia, PA 10/2010 to 01/2011

• Located assigned cash register at beginning of shift and counted money in drawer to ensure that they

contained the correct amount of money and adequate supplies of change

• Scanned or entered price of items in cash register with peripheral electronic data processing equipment

for bar coding, totaled amount of purchases, and subtracted value of coupons or discounts.

• Accepted cash payments, processed credit or debit cards, bagged items, gave change and issued receipts

• Separated and totaled charge forms, return slips, coupons and other non-cash items at end of shift, and

compared drawer’s contents with sales data.

• Requested identification for credit or charge cards or called for authorization on check payments

• Ordered special merchandise upon request or arranged delivery or shipment of heavy merchandise and

receipts

EDUCATION

Thompson Institute Philadelphia, PA 06/2006 to 10/2007

Medical Office Assistant

Home Schooled Philadelphia, PA 09/1995 to 06/1997

GED