Customer Service Representative

Phoebe Miller

**** **** ****** *******, ** ***** 708-***-**** ********@***.***

University of Illinois Urbana-Champaign Graduation Date: Dec. 2013

Bachelor of Science in Geology/Environmental Science

EXPERIENCE:

Front Register Clerk/Customer Service Representative, Urbana IL August 2013- December 2013

• Maintained register and serviced customers’ needs

• Assisted with opening and closing procedures

• Utilized phones to place orders with suppliers

Student Assistant, Ikenberry Dining Services, Champaign, IL August 2010- May 2013

• Monitored, replenished, and kept records of inventory

• Assisted in the cleaning and organization of products and machines

• Aided customers with disabilities

Customer Service Representative, Maui Waui Inc., Portage IN Summer 2012

• Replenished products and assisted with marketing procedures

• Assisted with set up and preparations for catered events

• Worked with owner to decide marketing strategies

Register Attendant/ Customer Service, Gayety’s Gourmet Ice Cream, Lansing IL Summer 2009, 2010

• Utilized phones to assist customers orders

• Helped in the cleaning and organization of products and machines

• Maintained the register

• Arranged aesthetically pleasing displays to bolster sales

ACTIVITIES

UIUC Geology Club August 2011- May 2013

Met and discussed new scientific events, discussed geologic principles

UIUC African American Cultural House: Bass Player August 2009 -May 2011

Performed at campus events (i.e. One Mic, Krannert Center, Black Talent Show, Michael Jackson Tribute)

Illini Independent Film Festival “IIFF” Spring 2013

PR Liaison (Facebook, Fliers, Street Chalkings, Logo Design)

Specialties: Microsoft (i.e. PowerPoint, Word)

Language: English: fluent-- read/write/speak

Spanish: proficient-- read/write/speak

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