Customer Service High School
Resume:
PHYLICIA CLUTTER
***** ***** ****** ****. ***. **2, Grandview, MO 64030 C: 816-***-****
******************@*****.***
Summary
Receptionist who answers a high volume of incoming calls while handling in-
person inquires from clients and colleagues. Flexible and hardworking with the
drive to succeed.
Highlights
• Microsoft Office proficiency Deadline oriented
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• Excel spreadsheets Report analysis
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• Meticulous attention to detail Dedicated team player
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• Time Management Strong interpersonal skills
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• Results-oriented Understands grammar
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• Self directed AR/AP
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• Professional and mature Mail management
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Self starter
• Resourceful •
Experience
01/2013 to 7/2014 Receptionist
AT Industries Inc. – Kansas City, MO
Managed the receptionist area including greeting visitors and responding to
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telephone and in-person requests for information.
Maintained front desk area in a neat and organized fashion.
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Dispersed incoming mail to correct recipients throughout the office.
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Made copies, sent faxes, and handled all incoming and outgoing correspondence.
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Created and maintained spreadsheets using Excel functions and calculations to
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develop reports and lists.
08/2012 to 1/2013 Beauty Adviser
Dillard’s – Independence, MO
Set up displays, consultations with costumers, facials and application of make-up.
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Daily sales quota and interaction with customers.
07/2007 to 8/2012 Associate
Kohl’s – Belton, MO
Ad set, fitting rooms, recovery, point of sale and customer service.
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Education
2008 High School Diploma: General
Belton High School – Belton, MO, USA
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