Customer Service Sales

**** *********** **. ***. ***- ***- ****

** *************@*****.***

Kansas City, KS 66109

Tameka Cheatom

Objective Seeking a position that will allow me to contribute my exceptional customer care

and clerical skills, to increase the company’s operational efficiency & success.

Experience February 2012-Present UMKC School of Dentistry Kansas City, MO

Receptionist

• Demonstrates proficiencies in telephone and front-desk reception

• Document patient data in computer system

• Assist patient with inquiries concerning dental procedures

• Multitask efficiently in high a volume environment

February 2012- 2012 Security Bank of Kansas City Kansas City, KS

Bank Teller

• Process range of commercial and retail transactions

• Initiate and open new accounts

• Order and activate ATM and debit cards

• Issue cashier checks, money orders and currency orders

• Verify endorsements

• Assisted customers with deposits and withdraws

April 2006- February 2011 The Mission Bank Prairie Village, KS

Bank Teller

• Consult with customers on bank products and services

• Comply with all operational, security and control policies and

procedures

• Identify and refer sales opportunities

• Ordered daily supply of cash and counted incoming cash to verify

accuracy

• Perform cash management, customer service and balance cash drawers

• Faxed time sensitive material

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January 2004- April 2006 Fashion Bug Kansas City, KS

Sales Associate

• Prepared promotional strategies to maximize companies profits

• Prepared and managed store floor

• Trained new employees

• Kept a tidy storefront and replenished when needed

• Maintained customer information in database

• Adhere to strict goal setting

• Assisted customers in finding appropriate apparel and accessories

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Education

• 2004-2007 Kansas City Kansas Community College Kansas City,

KS

• 2003-2004 Kansas State University Manhattan,

KS

• 2003 Wyandotte High School Kansas City,

KS

Skills Telephone & Front Desk Reception, Customer Service, Filling, Database &

Record Management. PC Knowledge (Word, Excel, Power Point etc…) Types 50

WPM.

References Available upon request

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