Project Manager Customer Service
Resume:
Mark R. Marlow
Venice, FL 34293
***/***-****(cell)
***********@*****.***
Objective: To continue to project manage large scale construction projects.
Skills: Proficient in Master Builder, Excel, Microsoft Word, Works, Limited experience
with Timberline Estimating software. I am well versed in cost control and adhearing to
construction schedules.
Sep 2010 to present
World Fiber
Assistant project manager for a general contractor. Run all aspects of the job from pre-
construction plans, EEOC compliance for sub-contractors, to punch outs. I conduct safety
training, pay, hiring, firing, counseling and cost and material tracking. I am also
responsible for dig tickets, and maintaining our fleet. This includes getting warranty work
done, and getting estimates for equipment. I do transmittals for equipment and
submission of paperwork for the weekly progress meetings, and act as liaison between
my company senior VPs and the local client representatives. I am very familiar with
Florida District One and District Seven policies and procedures and have work with
various Pas on the job.
Jun 2010 to Sep 2010
Securewatch
Manage 8 service techs for home alarm company
Interview, hire, fire, and counsel employees
Responsible for payroll, inventory, scheduling and parts control
Extremely fast paced environment and very detail report orientated
January 2010 to June 2010
Blackfin Data Woodstock, GA
Ran and terminated fiber optic lines
Ran and terminated phone and data lines
Trouble shoot computer start up problems
Did major law firm office move with all desks, monitors, equipment, etc.
September 2009 to January 2010
Cherokee Ford Motor Company Woodstock, GA
Car Sales Associate
•Demonstrate used and new products to include demonstration drive
•Qualify applicants for loans; work with down payments and payment plans.
•Evaluate used cars for trades and do follow up customer service (i.e. satisfaction with
job done, any questions, scheduled maintenance plans).
November 2007 –Sep 2009
Superintendent, U.S. Cellular St. Louis, MO
• Project manager for U.S. Cellular stores in the Chicago area and surrounding states
• Meet deadlines by uniting personnel toward achieving a common goal
• Maintained business correspondence, budgeting and cost justification
• Deliver projects ahead of schedule and under budget. Establish excellent rapport with
licensing agencies, expedite permits and schedule code compliance inspections.
• Was able to get over 15 stores built and/or remodeled in two month period to be open
in time for prime Christmas holiday spending
April 07 to November 07 Chicago, IL
Project Manager/Estimator for Hanna Designs
• Pre-Qualify subcontractors to insure they can perform jobs we are soliciting for our
clients.
• Release contracts and purchase orders for all jobs in progress
• Ensure Subcontractors have correct insurance and W-9 paperwork in place before
project begins.
• Work as a liaison between the site supervisor, President of Construction, and
President of Hanna Designs.
• Prepare proposals and budgets for client. Work closely with client to resolve any
problems in the field or change orders that may arise.
• Work side by side with client to ensure any outstanding “punch list” items are
corrected.
January 2006 –April 07
Superintendent, U.S. Cellular St. Louis, MO
• Project manager for U.S. Cellular stores in the Chicago area and surrounding states
• Meet deadlines by uniting personnel toward achieving a common goal
• Maintained business correspondence, budgeting and cost justification
• Deliver projects ahead of schedule and below budget. Establish excellent rapport with
licensing agencies, expedite permits and schedule code compliance inspections.
• Overseen the Building/ Remodeling of over 15 stores in a two month period to ensure
their opening in time for the Holiday Season.
May 2003 – December 2005
Team Leader, Print Operations, RJF, Inc. Louisville, KY
• Manufactured vinyl wall covering to Underwriters Laboratories specifications
• Balanced volume with accuracy
• Supervised four subordinates, and coordinated their job tasks so the goals could be
achieved in the most timely manner
• Responsible for quality control
• Implemented High Safety Standards to ensure no workplace injury occurred
• Reported directly to plant supervisor
September 1996 – April 2003
Correctional Officer I, State of Missouri Dept. of Corrections Moberly, MO
• Performed field drug testing
• Preserved the chain of evidence for possible prosecution
• Directed cell searches
• Maintained unit security
• Counseled officers to enhance job skills and employee morale
• Worked with local county prosecutor on all possible trials
June 1985 – June 1996
Petty Officer, United States Coast Guard Miami, FL
• Logistics Officer for the Exxon Valdez response team.
• Responsible for processing payroll and relocation for approximately 10K personnel,
expediting their transfer to AK.
• Trained crew on policies and legal regulations governing the search and seizure of
vessels typically intended to control the flow of illegal contraband.
• Communicated Safety Standards to ensure no loss of life or serious injury during my
tenure, within my district.
• Trained crew on the proper use of offensive and defensive weapons in an on-board
environment
• Reviewed and processed reports for recreational and commercial boating violations.
Education
• Naval War College, Rhode Island. Received a Certification in Paralegal Studies
March 1994
• Moberly Community College, Moberly, MO. Received an Associates of Applied
Science 2002
• University of Louisville, Louisville, KY. Received a Bachelor of Science in Justice
Administration.
I currently hold a low voltage data license from the State of GA (LVU406211)
I have my CDL as of 10/18/2010 w/tanker endorsement.
I am Senior MOT certified and Erosion Control certified.
References available upon request
Contact this candidate