Customer Service Medical

PATRICIA BUNTIN

**** ******* ******* ** **, Conyers, GA 30013

CELL: 404-***-**** HOME: 678-***-****

E-MAIL: *********@*******.***

OBJECTIVE: To obtain an entry-level position in my field of study with any organization where my

skills and abilities can be utilized.

EDUCATION:

Bachelor of Business Administration, Human Resource Management

Strayer University, Lithonia, GA, May 2014

GPA: 3.375

SUNY Rockland Community College, Suffern, NY

2000-2002: Completed 36 credits toward Associate’s Degree in Nursing

SKILLS & ABILITIES:

Trained in all aspects of medical office procedures with expertise in medical billing task

Strong knowledge of all clinical and clerical tasks, including vital signs, medical terminology, documentation,

and OSHA standards

Certified in Cardio-pulmonary Resuscitation, and First Aide

Certified in Medication Administration

Bi-Lingual: Haitian Creole, French, and communicate in Spanish

Computer literate

Proficient in all programs of MS Office 2007, 2010, & 2013

Proficient with phone systems, faxing, filing, and scanners

WORK EXPERIENCE:

Georgia Regional Hospital, Decatur, GA (Health Service Tech)

2002-Present

• Answers clients call signals

• Assists in administration of medications and treatments, takes vital signs, and/or

draws blood or collects other bodily fluids, as directed by physicians or nurses

• Observes and documents patient data, behavior and activity

• Conducts activities for recreation and socialization

Good Samaritan Hospital, Suffern, NY (Office Clerk/Secretary)

2000-2002

• Provided customer service support to patients, guests, and staff by answering

phones, taking messages, etc.

• Demonstrated general clerical duties such as copying charts, printing patients’

admission labels, faxing, and filing

• Maintained confidential documents such as patient’s charts

• Accomplished medical record maintenance and facilitation of our patient care

delivery system, as well as admissions discharge and transfer processes

Jawonio, New City, NY (Direct Care Aide)

1995-2002

• Provided direct care services to the disabled population

• Assist with daily living skills, attending to personal care needs, helping to prepare

meals, transporting, and other activities

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